Test Manager - DevOps at a maritime company with 5,001-10,000 employees
Real User
The pricing is quite fair because it is a pretty comprehensive tool.
Pros and Cons
  • "I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
  • "I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."

What needs improvement?

On the testing side of the functionality, there are a few things that are missing. For instance, a comparative report. But since it's open source, we can add the extension and we do this by ourselves.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is quite stable.

How are customer service and support?

I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration.

Buyer's Guide
Broadcom Service Virtualization
May 2024
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What's my experience with pricing, setup cost, and licensing?

I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Programmer Analyst at a tech services company with 10,001+ employees
Real User
It helped us start performance testing activities much earlier in the testing life cycle.

Valuable Features

Service virtualization is the most valuable feature to me; it helped us to start the performance testing activities much earlier in the testing life cycle. It also reduces overall cost, as we can replace the expensive third-party services with virtual services.

Improvements to My Organization

  • Helped us start performance testing much earlier in the STLC
  • Shortens the performance testing period, as there is minimal component-level dependency
  • Reduced cost per transaction in case of third-party virtualization
  • Reduced schedule dependency, resulting in more productivity
  • Enabled parallel development for the development team

Room for Improvement

It is difficult and requires a lot of manual effort to debug/troubleshoot any virtual service. The overall UI must improve and must be user friendly.

Use of Solution

I have been using this solution for around 2.5 years.

Deployment Issues

We did not face any major issues related to deployment, stability or scalability.

Customer Service and Technical Support

The technical support was excellent. Other than that, through CA communities you can get answers to most of your queries or challenges.

Initial Setup

The setup was straightforward and there are many supporting documents available on the CA site that guide you through the process.

Other Advice

It is a very good solution as it covers most of the transport and data protocols. The process of creating a virtual service is pretty straightforward and easy. The only drawback for this tool is its license cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Broadcom Service Virtualization
May 2024
Learn what your peers think about Broadcom Service Virtualization. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,141 professionals have used our research since 2012.
PeerSpot user
Test Automation Consultant at a tech services company with 10,001+ employees
Real User
Quick to set up virtual services which supports various protocols.

What is most valuable?

Virtualizing different protocols, data driving the request and response values, window to script if anything additional is needed from the virtual service.

How has it helped my organization?

Setting up a virtual service is very quick and hence is very easy to continue testing without waiting much.

What needs improvement?

The tool is growing with every release. I don't have any real concerns. Also, the development team usually prioritizes requests once they are raised with them.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

No Major deployment issues.

What do I think about the stability of the solution?

No issues in terms of stability.

What do I think about the scalability of the solution?

No issues with scalability of service.

How are customer service and technical support?

Customer Service:

9 out of 10. They are very quick in responding back with any queries.

Technical Support:

9 out of 10. They are very quick in responding back with any technical issues or queries.

Which solution did I use previously and why did I switch?

Yes, I have used similar solutions from two other vendors but love the UI, and ease of use of CA Service Virtualization.

How was the initial setup?

If it's your first time using it you will face difficulties but afterwords everything is just few clicks away.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Vendor
I like how it only takes three steps to create the virtual service and deploy.

What is most valuable?

  • Service Virtualization
  • Web Service/MQ/Database Testing
  • Selenium Integration
  • Junit Integration
  • ALM + Dev Test
  • and a long list of other features.

How has it helped my organization?

We have saved a lot of money and testing time by using CA SV. We started with Web Services and we've now covered all Mainframe, DB, MQ.

For how long have I used the solution?

4 years

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

When starting we had issue like LISA getting stuck while we were reading csv files doing performance testing.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

9/10. And we love the community.

Technical Support:

9/10

Which solution did I use previously and why did I switch?

I've worked on RIT also. It's not that easy to use and lots of things are missing. But CA SV makes it so easy. It's three steps to create the virtual service and deploy.

How was the initial setup?

Initial setup was straightforward. Read the agreement and close your eyes, next... next...

What about the implementation team?

In-house

What other advice do I have?

I'm looking forward to testing Devtest 8.0.2 and the new ideas. I've been impressed so far.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user511368 - PeerSpot reviewer
Software Development Enginer in Test at a tech company with 5,001-10,000 employees
Vendor
It provides a quick and easy web service virtualization solution. The web portal seems to still be in beta.

What is most valuable?

Its integration capabilities with other external tools and technologies - such as Selenium, JDBC, external JARs (which can be placed in /HotDeploy and used) - is quite impressive, as is its wide range of support for various protocols, such as FTP, FTPS, HTTP to TCP, etc.

Because I have been exploiting its features for web service virtualization, I like the way it provides a quick and easy solution in that area. The ease with which a virtual service can be generated with minimal inputs and quick time makes it favorable.


How has it helped my organization?

Because I have been using this tool for web service virtualization, my development team relies heavily on me for the virtual service until the time the actual services are under development. This way, the tool provides a push to the agile methodology and has been great in achieving that.

What needs improvement?

In addition to a workstation, the tool has a web portal, with which (without getting into a lot of technicalities) one can generate virtual services quickly. However, even though it launched more than two years back, it still seems to be in beta version. Cross-browser support is not that good for that portal. On top of that, it doesn’t provide most of the features provided by workstation.

Coming back to the DevTest workstation, there are a few areas of improvement there as well. For instance, virtual services are not supposed to be of the same type all the time. With varying nature, DevTest fails to meet expectations sometimes.

For how long have I used the solution?

I have been using CA DevTest for 2+ years now.

What do I think about the stability of the solution?

To date, I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support has been superb. 10/10 for that.

Which solution did I use previously and why did I switch?

DevTest was the first tool we used for virtualization.

How was the initial setup?

Initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

Because my enterprise team took care of all this, I cannot write much on this.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Just go for this product if its features are capable of meeting your requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
it_user346656 - PeerSpot reviewer
Quality Engineer @ Hybrid Integration Provider tribe at Swisscom (Switzerland) Ltd.
Real User
There is a range of different kinds of simulations that we can create, although integration of RAML files so that you can generate simulations directly from the specifications would be an improvement.

Valuable Features

The most important thing is that we can integrate it into our existing test automation and CI tool, which is Jenkins at the moment. Our plan is to elaborate the deployment process for continuous deployment – the integration of the testing tools is very important to us. We have real backends and there are already issues with availability and stability, so we use simulations to mock up the production environment.

Improvements to My Organization

There is a range of different kinds of simulations that we can create – capture/replay up to creation of real, elaborate simulations of the back end.

Room for Improvement

The UI is a pain point. If they had a better UI, it would have a much higher rating.

Integration of RAML files so that you can generate simulations directly from the specifications would be another improvement. For example, some guidance within the tool – if we could customize Service Virtualization, to disable functions we do not need. There are a bunch of functionalities which are part of the solution and we have to go through a number of cascading menus to find what we need. In other words, to simplify the front end.

We don’t, for example, use SAP or Oracle databases that we need to attach, and, therefore, it would be nice to disable these un-needed functions, to reduce the complexity of the GUI. Another point is that if something fails during the testing process, there is a lot of logged information that is useful because the error messages are Service Virtualization specific. It would be helpful to get more meaningful error messages. For example, a malformed JSON file, the error that is returned which is some internal error, but it’s not clear, for example, that it might be a syntax error.

Stability Issues

It’s great. The only problem we have is that the UI is not good. The tool is fully implemented in Java, and you can’t move readouts between screens. We can live with it, but we need a really huge screen. And we can’t work with a laptop.

This is one of the reasons we try to get rid of the UI and, instead, to generate templates by script so we don’t have to use the UI. We switched from using the UI to automatic template generation, which is a kind of model-driven testing.

Customer Service and Technical Support

It is very good. The response times are really short. We have a partner, IPT, a CA partner, whom we have engaged for support. So if we have some issues they call CA support, and the response times are really, really quick.

Initial Setup

It was already in production when I joined.

Other Advice

If you want to implement something at the enterprise level, then this is an appropriate tool, not something that is open-source or free. Think about how it integrates with other solutions and the product’s reliability. Also, you’ll need professional support for such a solution.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Automation Test Engineer at a tech services company with 501-1,000 employees
Consultant
When we started using the solution we were able to deploy the application on our test environment without any dependencies or constraints.

What is most valuable?

We have a lot of different tasks to perform. We use and value all of the features CA Service Virtualization has to offer.

How has it helped my organization?

We've always had problems with test environments. A lot of time was spent on preparing that level and we found a lot of problems with the environments. This ultimately, created a lot of contraints. When we started using Service Virtualization we were able to deploy the application on our test environment without any dependencies or constraints.

What needs improvement?

Sometimes we are faced with some problems, but CA Service Virtualization is a really felxible tool. When we encounter some problems or issues we just use our own method around it and move forward.

For how long have I used the solution?

We've used this solution for about 2 years.

What was my experience with deployment of the solution?

We did not encounter any issues with deployment. CA Service Virtualization has a lot of instructions and documentation about deployment.

What do I think about the stability of the solution?

The solution required a lot of CPU memory, but using enough PC OZU fixed the problems.

What do I think about the scalability of the solution?

We didn't have any issues with scalabilty, but CA has a perfect community where all of their users can find the information needed.

How are customer service and technical support?

We didn't have the need for technical support. Our team fixed the problems on their own.

Which solution did I use previously and why did I switch?

We used a lot of other solutions, but switched to CA Service Virtualization because this one tool can cover all of our requirements.

How was the initial setup?

The setup was straightforward as a result of having good documentation and a great community to reach out to for help.

What about the implementation team?

Our team is certified by CA Service Virtualization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Automation Performance Specialist at a financial services firm with 1,001-5,000 employees
Vendor
Very easy to learn and implement. Doesn't require extensive technical knowledge.

What is most valuable?

Service visualization for almost all types of protocols. Version 7.5.1 has many improved features compared to version 6.5 which we were previously using.

How has it helped my organization?

Has lead to cost savings and helped improve the project life cycle. Teams are more streamlined and helpful not only for testers but even for developers.

What needs improvement?

It's not really meant for Services Testing and reporting functionality from the CA SV console - it's a very basic one. I'd like to see improvements in these two areas.

For how long have I used the solution?

6 Months

What was my experience with deployment of the solution?

I have not experienced any deployment issues. The deployment process is really simple and straight forward. It certainly has improved in the latest version.

What do I think about the stability of the solution?

Not really, sometimes we face minor issues with the registry server but that is more of an environment issue. Other than that we didn't encounter any issues with stability.

What do I think about the scalability of the solution?

Right now we're only using it for pre-production, so we haven't yet seen how it scales if we use it for production volumes.

How are customer service and technical support?

Customer Service:

I'm very satisfied with the tool CA has produced and the level of support they provide. I'm only a bit disappointed with the knowledge repository.

Technical Support:

8 out of 10. Most of the issues I raised with CA support were addressed within 24 hours. Also, CA actively follows up on the open issues - I've found this to be very good.

Which solution did I use previously and why did I switch?

I used SOAP UI briefly. I switched to CA SV as it has more advanced features, supports almost all types of services and moreover has better support.

How was the initial setup?

I'm not aware of any issues we faced during the implementation. We have a separate environments team which did the setup for us.

What about the implementation team?

We implemented through an in-house team working with the parent company. However, our environment support team actively monitors all the servers.

What was our ROI?

It really depends on various factors like the type of project and timeline of the project. Definitely ROI is a lot better then earlier projects when we didn't use virtual services.

What's my experience with pricing, setup cost, and licensing?

Initial setup was done by the parent company and we are just using licenses and servers provided by the parent company.

Which other solutions did I evaluate?

We analyzed the tools on the market including: HP, IBM Green Hat and CA SV. Each product has its own merits but we found that CA SV is more mature and matches our requirements best so we selected it for our service virtualization needs.

What other advice do I have?

Very easy to learn and implement. Doesn't require extensive technical knowledge. Use virtual services instead of stubbed data.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user107478 - PeerSpot reviewer
it_user107478Architect: Service Virtualization, DevOps and Automation at a tech services company with 10,001+ employees
Real User

Indeed, its really good tool. Download DevTest 8.0.2 latest code drop from CA which far better features than anyother tool even earlier versions of CA LISA tool family.

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Updated: May 2024
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Buyer's Guide
Download our free Broadcom Service Virtualization Report and get advice and tips from experienced pros sharing their opinions.