We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
It makes sense to have scanners on SOTI MobiControl, but it makes less sense to have printers because there are fewer features for them, while the price is the same for both. If they had a lower license fee for printers, we would probably want to purchase those. But since it's the same cost, no matter what kind of device it is, we've opted out of doing printers. There are just not enough features to really justify it.
The pricing is reasonable and the licensing model is very reasonable when compared to some of the competitors in the market. I can speak directly regarding Intune, which is very expensive compared to SOTI. I would recommend SOTI. I think SOTI is also more affordable than MobileIron. SOTI is well-situated in the marketplace, from a commercial standpoint. SOTI is definitely a more commercially reasonable solution than others that are out there.
The solution that we were using costs less, but it didn't offer as much as Soti. It's comparable if you look at it over the five-year term.
There are solutions that can be more aggressively priced, but they may not provide all that SOTI does. It's a matrix regarding what feature you use. You need to compare the features you use and what you are willing to pay for them. You may have MDMs that have half of what SOTI provides. They are cheaper but you have less. SOTI's pricing is okay. It's in the middle. But pricing is a subtle issue. They can provide more aggressive pricing once you start to have a lot of licenses. They have volume discounts and can be very competitive.
SOTI's pricing seems to be competitive.
They've been pretty flexible with us, because we've changed the way we do our licensing a few times. We did a yearly, and then we went back and we did a quarterly, and I think we're back to yearly right now. We've been able to work stuff out and pricing has gone down since the onset. We've got a better rate per device and it's reasonable. The licensing cost from SOTI usually doesn't scare anybody away, once it's explained.
We were trying to negotiate with our account manager previously, in terms of pricing, and he was able to lower it by $500 if we were to renew our license for another year, but he wasn't able to give any bigger discount than that, even with us using it so frequently. My suggestion would be, if it's a customer who's worked with SOTI and wants to continue to work with SOTI, and they have so many licenses already - we have at least 350 licenses already - I would hope that they could do more deals. What our account manager told us was, unless you purchase another 200, we can't give any bigger discount. And I was thinking, "Well, I have no need to just buy 200 licenses." Every time we purchase a license it's a lot for our small start-up already. That's one of the reasons, right now, that we're on the fence if we want to continue our partnership with SOTI: because the price couldn't be lowered. If they're able to provide packages for, say, 50 licenses, to give a slighter discount, that would better, because the 200 is just not ideal for a company that's a start-up. If they're working with Google, sure, give them 2000 licenses. But for smaller companies, I hope SOTI has something that they can provide.
I thought pricing was kind of high, but I believe that SOTI is probably the best out there for this type of software, so there's not much I can do about that. The licensing is annual, per device.
Pricing is okay, but when you buy your renewal of licenses - at the end of the period or the year - if you have a lot of devices, obviously, it's going to increase. In the end, it's kind of expensive.
It's a reasonably priced tool for what we're using it for. To be fair, I don't have much to compare to. But being in IT for 20 years, I thought it was really reasonable. When you take into consideration the maintenance cost on it, it's is very low. There's a one-time license fee for a device. But you can call support under standard support, which I had up until about two months ago, and it has been excellent. All that updating I mentioned was done under our standard license.
Licensing is fine. We're notified a few months prior to renewals.