Adobe ColdFusion vs ServiceNow Now Platform comparison

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819 views|535 comparisons
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2,736 views|1,852 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Adobe ColdFusion and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Adobe ColdFusion vs. ServiceNow Now Platform Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I would like to say that its best feature is its different kinds of connectors. We have lots of in-built connectors.""Apart from providing a mature, reliable, consistent platform, Adobe also offers outstanding customer service and product support.""No need to import libraries from outside the environment.""This tool was very easy learn, yet powerful enough to manage many sites on a single instance.""My client has been able to improve productivity with the use of the tool. The solution has them develop several tools that addressed their specific needs. They have become more efficient and safe with the use of the product.""The ability to write SQL queries was very helpful as we did not need to bother our DBAs in writing stored procedures for simple tasks.""I find it to be the easiest server-side technology for website development. It easily integrates with virtually everything– from web APIs to NoSQL databases to RSS and XML services.""We save enormous amounts of time in development using this tool."

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"The incident management has been the most useful feature for us.""The solution is very comprehensive.""It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution.""Learning materials, such as online courses, are readily available.""What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management.""This is a development platform that provides us with a strong database and a low code environment.""Scalability-wise, it is a very good solution."

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Cons
"ColdFusion’s third-party authentication is currently limited to just a couple of companies, like Google and Facebook, and a few third-party SAML authenticators. From my personal perspective, adding LinkedIn and Microsoft would greatly benefit me.""There is not much third party authenticators in this solution""Installation of the server software was formidable due the number of configurable options.""Need to be able to Be able to inject Python, Java, Groovy, or PHP code into a CFML page.""Previously when I was trying to create some data, it was very difficult to get real-time data from Workfront.""The solution needs to improve its adaption capability with a third-party company. I want to see more communities or open knowledge resources with the tool."

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"The UI and mobile UI need to be improved.""The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform.""The reporting capabilities need to be improved, otherwise we need to pay for performance analytics.""The price is a bit high and can be a bit of a barrier for some customers.""The integration towards other ERP systems could be improved.""The solution doesn't allow users to create custom tables, which would be a big improvement.""ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required.""It's not quick or cheap."

More ServiceNow Now Platform Cons →

Pricing and Cost Advice
  • "It is a very effective solution and worth the price."
  • "If you really want to save money, there is a free open source CFML engine (former Railo, now Lucee) out there."
  • "The tool's pricing is high but it's totally worth the investment."
  • More Adobe ColdFusion Pricing and Cost Advice →

  • "Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
  • "It's expensive and if you need some analytical views of your activity, there is an additional cost."
  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • "From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
  • "The solution is expensive, and I rate it a ten for pricing."
  • "It is expensive only."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would like to say that its best feature is its different kinds of connectors. We have lots of in-built connectors.
    Top Answer:The tool's pricing is high but it's totally worth the investment.
    Top Answer:Currently, they have some legacy connectors with different tools, and they are creating native connectors. For example, AEM was only using HTTP or SMTP connections. However, now, AEM also has a native… more »
    Top Answer:The integration with other tools is pretty good.
    Top Answer:The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved… more »
    Ranking
    Views
    819
    Comparisons
    535
    Reviews
    3
    Average Words per Review
    479
    Rating
    8.7
    Views
    2,736
    Comparisons
    1,852
    Reviews
    22
    Average Words per Review
    504
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    Adobe ColdFusion is a powerful server-side programming language for website and internal solution development. It is rapid application development (RAD) product that is easy to learn, well maintained, easily scalable in a clustered environment, stable, and can be integrated with various services. 

    The solution has helped organizations improve productivity and efficiency by developing tools that address specific needs and becoming safer using the product. Adobe ColdFusion is an excellent choice for organizations looking for a powerful and easy-to-use server-side programming language.

    ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

    ServiceNow Now Platform Features

    ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:


    • Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.


    • Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.


    • Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.


    • Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.


    • Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.


    • Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.


    • Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.


    • Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.


    • Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.


    ServiceNow Now Platform Benefits

    There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:


    • Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.


    • Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.


    • Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.


    Reviews from Real Users

    ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

    YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

    “The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.


    Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

    Sample Customers
    Inspirus, Promisan, Webapper, Giva, Frontech Solutions Inc, Digicon, ITX Corp, Wall Street Magnate, SimulTV, ten24 Digital Solutions, Prospective Medical Data International Inc, Alcatel-Lucent
    experian, beachbody, health partners
    Top Industries
    VISITORS READING REVIEWS
    Government22%
    Computer Software Company10%
    Financial Services Firm9%
    Educational Organization8%
    REVIEWERS
    Computer Software Company36%
    Retailer14%
    Government14%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company9%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise8%
    Large Enterprise77%
    REVIEWERS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Adobe ColdFusion vs. ServiceNow Now Platform
    March 2024
    Find out what your peers are saying about Adobe ColdFusion vs. ServiceNow Now Platform and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Adobe ColdFusion is ranked 20th in Rapid Application Development Software with 6 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Adobe ColdFusion is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of Adobe ColdFusion writes "An easy-to-setup tool that can be used to automate repetitive tasks". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Adobe ColdFusion is most compared with Oracle Application Express (APEX), Microsoft Azure App Service, Microsoft Power Apps, Appian and GitHub CoPilot, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix. See our Adobe ColdFusion vs. ServiceNow Now Platform report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.