Jean-François PietriChief Operating Officer
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is stable."
"We find it intuitive and easy to use."
"There are free online learning and certifications if a user would like to learn more and better understand the solution."
"The most valuable features are the integration and UI customization."
"The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective."
"Learning materials, such as online courses, are readily available."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"This is a development platform that provides us with a strong database and a low code environment."
"The level of automation within the platform is great."
"The main reason that people use ServiceNow is that performance is very good."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"You need experienced programmers and developers to understand this solution."
"There are not enough developers who are using Mendix. The knowledge base available online and in the market is not as rich as other competitors."
"There's no direct tech support."
"There needs to be an increase in the number of the UI components."
"Mendix is slightly less scalable than I'd like."
"The licensing for this solution, with respect to the user, needs to be improved."
"The pricing model is complex and needs to be both lowered and simplified."
"The basic reporting system is rather static."
"The integration towards other ERP systems could be improved."
"This platform is used more by large companies because it is a little bit expensive."
"The cost has room for improvement. It is currently expensive."
"Licensing costs are similar to those for all other IT technology, but they vary by region."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.
As a purpose-driven company, making work, work better for people guides everything we do.
Mendix is ranked 11th in Rapid Application Development Software with 5 reviews while ServiceNow Now Platform is ranked 9th in Rapid Application Development Software with 7 reviews. Mendix is rated 7.4, while ServiceNow Now Platform is rated 8.2. The top reviewer of Mendix writes "Responsive with a straightforward setup and good online training". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". Mendix is most compared with Microsoft PowerApps, Appian, OutSystems, Pega BPM and Thinkwise, whereas ServiceNow Now Platform is most compared with Microsoft PowerApps, OpenText AppWorks, AWS Honeycode and Pega BPM. See our Mendix vs. ServiceNow Now Platform report.
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