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Top Review
Find out what your peers are saying about Mendix vs. ServiceNow Now Platform and other solutions. Updated: September 2021.
536,114 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is stable.""We find it intuitive and easy to use.""There are free online learning and certifications if a user would like to learn more and better understand the solution.""The most valuable features are the integration and UI customization.""The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective."

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"Learning materials, such as online courses, are readily available.""The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.""This is a development platform that provides us with a strong database and a low code environment.""The level of automation within the platform is great.""The main reason that people use ServiceNow is that performance is very good.""We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

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Cons
"You need experienced programmers and developers to understand this solution.""There are not enough developers who are using Mendix. The knowledge base available online and in the market is not as rich as other competitors.""There's no direct tech support.""There needs to be an increase in the number of the UI components.""Mendix is slightly less scalable than I'd like."

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"The licensing for this solution, with respect to the user, needs to be improved.""The pricing model is complex and needs to be both lowered and simplified.""The basic reporting system is rather static.""The integration towards other ERP systems could be improved.""This platform is used more by large companies because it is a little bit expensive.""The cost has room for improvement. It is currently expensive.""The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."

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Pricing and Cost Advice
"Licensing costs are similar to those for all other IT technology, but they vary by region."

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"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.""It's expensive and if you need some analytical views of your activity, there is an additional cost."

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Questions from the Community
Top Answer: The most valuable features are the integration and UI customization.
Top Answer: Licensing costs are similar to those for all other IT technology, but they vary by region. As such, the United States, the UAE, Saudi Arabia and Jordan all have disparate licensing costs, even when it… more »
Top Answer: While it is difficult for me to address which areas of the solution are in need of improvement, as I manage Mendix projects, but do not utilize them, I would point out the transformation of the BPM… more »
Top Answer: ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management.
Top Answer: As for what can be improved, the licensing and the pricing models are confusing. At least I found it a bit confusing. There are a lot of hidden costs in all these. It's a bit costly. But as a cloud… more »
Top Answer: Our primary use cases for ServiceNow Now Platform include use incident management, problem management, case management, and our asset management. It's not used much for the business management part of… more »
Ranking
Views
9,728
Comparisons
6,691
Reviews
5
Average Words per Review
709
Rating
7.4
Views
1,787
Comparisons
857
Reviews
8
Average Words per Review
868
Rating
8.4
Comparisons
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Overview
The Mendix App Platform enables enterprise development teams to rapidly build, integrate, and deploy beautiful multi-device applications. Enterprise IT teams that need to quickly build innovative and differentiating applications in close collaboration with business stakeholders use Mendix.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Offer
Learn more about Mendix
Learn more about ServiceNow Now Platform
Sample Customers
Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC
experian, beachbody, health partners
Top Industries
REVIEWERS
Financial Services Firm40%
Computer Software Company13%
Real Estate/Law Firm13%
Recruiting/Hr Firm7%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider20%
Manufacturing Company7%
Energy/Utilities Company6%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider15%
Government7%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business63%
Midsize Enterprise7%
Large Enterprise30%
REVIEWERS
Small Business20%
Midsize Enterprise10%
Large Enterprise70%
Find out what your peers are saying about Mendix vs. ServiceNow Now Platform and other solutions. Updated: September 2021.
536,114 professionals have used our research since 2012.

Mendix is ranked 11th in Rapid Application Development Software with 5 reviews while ServiceNow Now Platform is ranked 9th in Rapid Application Development Software with 7 reviews. Mendix is rated 7.4, while ServiceNow Now Platform is rated 8.2. The top reviewer of Mendix writes "Responsive with a straightforward setup and good online training". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". Mendix is most compared with Microsoft PowerApps, Appian, OutSystems, Pega BPM and Thinkwise, whereas ServiceNow Now Platform is most compared with Microsoft PowerApps, OpenText AppWorks, AWS Honeycode and Pega BPM. See our Mendix vs. ServiceNow Now Platform report.

See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.