We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Easy to work with the solution."
"The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"The product is very stable."
"There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."
"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"The most valuable feature is access control."
"Programming model could be improved, it's a monolithic solution."
"I would like to have easier steps for setting up the application. They should have an easy one step process for the whole installation. Right now, you have to know the application well to set it up and have IT expertise."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."
"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."
"There is room for improvement in the file management. It's very complex."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."
"The FileNet API seems like it is very difficult and not transparent."
"Yearly, we pay for the maintenance, which is $20,000."
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"The licensing cost of FileNet is comparable."
"The cost is about $40,000, plus yearly maintenance."
"Licensing costs depend on the size of the storage."
"FileNet is quite expensive, although Documentum is expensive too."
Earn 20 points
Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.
IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.
There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.
Adobe Experience Manager is ranked 9th in Enterprise Content Management with 1 review while IBM FileNet is ranked 2nd in Enterprise Content Management with 14 reviews. Adobe Experience Manager is rated 8.0, while IBM FileNet is rated 8.0. The top reviewer of Adobe Experience Manager writes "Easy to use content management platform for anyone requiring a complex web portal ". On the other hand, the top reviewer of IBM FileNet writes "Easy to integrate, and enables our clients to guarantee compliance". Adobe Experience Manager is most compared with Liferay Digital Experience Platform, Oracle Content and Experience Cloud, Drupal, Atlassian Confluence and CoreMedia, whereas IBM FileNet is most compared with SharePoint, OpenText Content Suite Platform, IBM ECM, OpenText Documentum and Micro Focus Content Manager.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.