We performed a comparison between IBM FileNet and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working."
"Everybody ties into Active Directory and things like that, but on top of that are the extra layers of security for encryption, so they can meet standards required by PCI and by HIPAA: encryption at rest, encryption in flight, encryption in the database, all together. There are really only three products on the market that know how to do that, and FileNet is one of them."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"It is a user-friendly system and easy to manage for anyone with basic knowledge."
"FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"The most valuable features are the collaboration and sharing."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"The security feature is valuable."
"The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"The product provides flexibility in collaboration."
"Combined reports and data with timeline tracking."
"To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future."
"We would like to see, in FileNet, the ability to manage video and audio."
"Simplifying both training and maintenance would be an improvement."
"We know that they're looking at documents, but we don't know what documents they're actually going and finding the most, or where the bottlenecks might be. It would be nice if there was some interconnectivity back into Bluemix to say, "Ok, you've got a workflow problem here." That would be a neat feature moving forward because we've got a lot of users that would just say, "The system is not working." We had a few threads would get hung up because they were just constantly banging on these few documents. If that were the case, if we knew that ahead of time, then we could fix that, change the search sequences to make it more efficient. But we were blind to that until the users said it's not working."
"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"If there was more AI capability, into Watson, that would be a benefit."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"It should have a Google-caliber search ability and a model-based GUI."
"The initial setup is complex and has room for improvement."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"Processing data from multiple site collections is not easy as they reside in different databases."
"No good process to import emails from several users into a single comprehensive SP repository."
"It will fully use your system resources."
IBM FileNet is ranked 6th in Enterprise Content Management with 5 reviews while SharePoint is ranked 1st in Enterprise Content Management with 17 reviews. IBM FileNet is rated 8.2, while SharePoint is rated 7.8. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of SharePoint writes "Stable and scalable collaboration system; good for document and file sharing, and offers fast issue resolution from its support team". IBM FileNet is most compared with OpenText Documentum, OpenText Extended ECM, IBM ECM, Alfresco and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Alfresco. See our IBM FileNet vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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