Compare IBM FileNet vs. SharePoint
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
"The features that I have found most valuable include the Data Capture and Case Manager features." "The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA." "The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings." "We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone." "There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement." "The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions." "We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process." "We have probably cut out at least 40 percent of what the work process was by easing out that whole distribution of paper." | "The workflow feature is valuable because it enables us to cascade responsibilities." "For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them." "This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information." "The most valuable features are the Integrations, web site, and search." "The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features." "The most valuable features are the collaboration and sharing." |
Cons | |
"Simplifying both training and maintenance would be an improvement." "The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep." "This solution could be improved with the ability to present the file system from FileNet." "It is ability to display legacy content needs improvement." "I would like to have more governance features with more supervisory layers." "It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus." "If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis." "I know it took them seven months to convert, so the initial setup was, probably to some degree, complex." | "Workflow is something that can become more intelligent." "I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools." "This solution would benefit from the implementation of enhanced online forms and template development capabilities." "The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools." "The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to cloud can also use improvement." "The workflow engine cannot support the business needs." |
Pricing and Cost Advice | |
"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform." "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year." "Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not." "My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before." "It has reduced operating costs by reducing the amount of manual work needed." "We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency." "The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do." "Yearly, we pay for the maintenance, which is $20,000." | "The pricing works for us." "For this type of solution, it is not wise to buy it without Software Assurance." |
 Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs. 455,164 professionals have used our research since 2012. | |
Questions from the Community | |
Top Answer: If you are comparing the products, then it's important to look into your requirements outside the product.
From the comparison point of view, we have worked with EverTeam which is SharePoint based… more » Top Answer: I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself. Top Answer: Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly. | Ask a question Earn 20 points |
Ranking  | |
Views 12,421 Comparisons 6,156 Reviews 31 Average Words per Review 773 Rating 8.3 | Views 33,923 Comparisons 28,498 Reviews 17 Average Words per Review 360 Rating 7.8 |
Popular Comparisons | |
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Also Known As | |
| SharePoint 2007, SharePoint 2010 | |
Learn | |
| IBM | Microsoft |
Overview | |
IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle. There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform. | SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow. Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around. |
Offer | |
Learn more about IBM FileNet | Learn more about SharePoint |
Sample Customers | |
| Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions. | Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara. |
Top Industries | |
Financial Services Firm34% Insurance Company17% Healthcare Company11% Comms Service Provider8% Computer Software Company36% Comms Service Provider16% Insurance Company8% Financial Services Firm7% | Financial Services Firm14% Energy/Utilities Company10% University10% Comms Service Provider8% Computer Software Company25% Comms Service Provider14% Government11% Manufacturing Company5% |
Company Size | |
Small Business23% Midsize Enterprise12% Large Enterprise65% | Small Business38% Midsize Enterprise21% Large Enterprise41% Small Business4% Midsize Enterprise25% Large Enterprise71% |
Find out what your peers are saying about IBM FileNet vs. SharePoint and other solutions. Updated: January 2021.
455,164 professionals have used our research since 2012.
IBM FileNet is ranked 2nd in Enterprise Content Management with 31 reviews while SharePoint is ranked 1st in Enterprise Content Management with 16 reviews. IBM FileNet is rated 8.2, while SharePoint is rated 7.8. The top reviewer of IBM FileNet writes "Easy to integrate, and enables our clients to guarantee compliance". On the other hand, the top reviewer of SharePoint writes "Plan, plan, plan. Over-budget". IBM FileNet is most compared with IBM ECM, OpenText Content Suite Platform, OpenText Documentum, Alfresco and Hyland OnBase, whereas SharePoint is most compared with WordPress, Citrix ShareFile, Box, OpenText Content Suite Platform and Dropbox. See our IBM FileNet vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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