We performed a comparison between IBM FileNet and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have probably cut out at least 40 percent of what the work process was by easing out that whole distribution of paper."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"The natural interpolatability with IBM Datacap, that is a key component of our solution, as well as with BPM, and WebSphere Portal. That's why we prefer FileNet instead of some other, less world-class solution."
"Gves us the ability to create an end-to-end [document] transaction."
"The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable."
"The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"The product is very stable."
"The ability to manage the content well."
"The most valuable features are the collaboration and sharing."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"It improved transparency around work products."
"The product provides flexibility in collaboration."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"The initial setup is easy."
"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."
"This solution could be improved with the ability to present the file system from FileNet."
"We'd like to use the docker, to have it containerized."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."
"The new user interface is not easy to set up, so some improvements along these lines would be good."
"What I would like to see is more integration."
"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"The product must provide more automation."
"The management of the product/back-end is complex."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."
"Emails stored now do not display metadata in native format."
"The integration with Outlook could be improved."
IBM FileNet is ranked 5th in Enterprise Content Management with 94 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. IBM FileNet is rated 8.2, while SharePoint is rated 7.8. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". IBM FileNet is most compared with OpenText Documentum, OpenText Extended ECM, IBM ECM, Alfresco and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Alfresco. See our IBM FileNet vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
