IBM FileNet vs SharePoint comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM FileNet and SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM FileNet vs. SharePoint Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions.""The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.""Everybody ties into Active Directory and things like that, but on top of that are the extra layers of security for encryption, so they can meet standards required by PCI and by HIPAA: encryption at rest, encryption in flight, encryption in the database, all together. There are really only three products on the market that know how to do that, and FileNet is one of them.""It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it.""It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.""It is a user-friendly system and easy to manage for anyone with basic knowledge.""FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products.""One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."

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"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint.""The most valuable features are the collaboration and sharing.""For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature.""The security feature is valuable.""The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features.""OneDrive and SharePoint provide a secure, fully auditable way of storing information.""The product provides flexibility in collaboration.""​Combined reports and data with timeline tracking."

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Cons
"To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future.""We would like to see, in FileNet, the ability to manage video and audio.​""Simplifying both training and maintenance would be an improvement.""We know that they're looking at documents, but we don't know what documents they're actually going and finding the most, or where the bottlenecks might be. It would be nice if there was some interconnectivity back into Bluemix to say, "Ok, you've got a workflow problem here." That would be a neat feature moving forward because we've got a lot of users that would just say, "The system is not working." We had a few threads would get hung up because they were just constantly banging on these few documents. If that were the case, if we knew that ahead of time, then we could fix that, change the search sequences to make it more efficient. But we were blind to that until the users said it's not working.""In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful.""​I would rate the technical support as medium. I do not like the login process. It is not great.""If there was more AI capability, into Watson, that would be a benefit.""It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."

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"It should have a Google-caliber search ability and a model-based GUI.""The initial setup is complex and has room for improvement.""This solution would benefit from the implementation of enhanced online forms and template development capabilities.""It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility.""Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents.""Processing data from multiple site collections is not easy as they reside in different databases.""No good process to import emails from several users into a single comprehensive SP repository.""It will fully use your system resources."

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Pricing and Cost Advice
  • "The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
  • "It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
  • "FileNet is not cheap, but you absolutely get what you pay for. ​"
  • "For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
  • "For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
  • "​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
  • "1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
  • "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
  • More IBM FileNet Pricing and Cost Advice →

  • "As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
  • "Licensing can be by server or by seat."
  • "It is very expensive.​"
  • "The data classification and search elements are cheap."
  • "The replacement costs for it are cheaper if you use only SharePoint."
  • "We have purchased add-ons to handle multiple site collections, form creation, and design."
  • "The cost is expensive, but worthwhile."
  • "The pricing works for us."
  • More SharePoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database… more »
    Top Answer:The tool is expensive, and I rate its pricing a ten out of ten.
    Top Answer:Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team. The renewal cost… more »
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of ten. When we buy the license, the person buying must be well-educated on how the… more »
    Ranking
    Views
    5,058
    Comparisons
    3,057
    Reviews
    4
    Average Words per Review
    410
    Rating
    7.5
    Views
    8,328
    Comparisons
    6,692
    Reviews
    17
    Average Words per Review
    562
    Rating
    8.2
    Comparisons
    Also Known As
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview

    IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

    There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Sample Customers
    Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Insurance Company16%
    Healthcare Company10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company14%
    Government10%
    Insurance Company9%
    REVIEWERS
    Financial Services Firm13%
    Energy/Utilities Company8%
    University8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business41%
    Midsize Enterprise20%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    IBM FileNet vs. SharePoint
    March 2024
    Find out what your peers are saying about IBM FileNet vs. SharePoint and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    IBM FileNet is ranked 6th in Enterprise Content Management with 5 reviews while SharePoint is ranked 1st in Enterprise Content Management with 17 reviews. IBM FileNet is rated 8.2, while SharePoint is rated 7.8. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of SharePoint writes "Stable and scalable collaboration system; good for document and file sharing, and offers fast issue resolution from its support team". IBM FileNet is most compared with OpenText Documentum, OpenText Extended ECM, IBM ECM, Alfresco and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Alfresco. See our IBM FileNet vs. SharePoint report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.