Scalable, verifies complex solutions, and the support we receive is good
What is our primary use case?
We verify complex solutions and we implement it on the business process management system. ECM has extra value for us. We focus on both solutions and they are a little different. One is only ECM and the second is as a VPN, with ECM as well.
Pros and Cons
"It's a very good solution."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
What other advice do I have?
From my perspective, we are working with two solutions. For both IBM FileNet and OpenText ECM, I was the accountant manager and a place where you can store electronic documentation. The extra value for both solutions is adding workflow managers, similar to business process management systems. You can verify flows and sign off documents. I am not sure if I will continue to use this solution in the future. It depends on the business requirements. If somebody were to ask me which product is better, I think that both are okay and they should verify the business needs then decide which model of…