IBM ECM vs IBM FileNet

IBM ECM is ranked 5th in Enterprise Content Management with 15 reviews vs IBM FileNet which is ranked 2nd in Enterprise Content Management with 54 reviews. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". The top reviewer of IBM FileNet writes "The APIs IBM provides for FileNet are elastic and powerful". IBM ECM is most compared with IBM FileNet, SharePoint and Hyland OnBase. IBM FileNet is most compared with SharePoint, Alfresco and OpenText ECM. See our IBM ECM vs IBM FileNet report.
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Quotes From Members Comparing IBM ECM vs IBM FileNet

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
The vertical scalability, as we can use it across some of our applications.The content management is all about you as you can make the same content for minimal purpose solutions applications.The scalability is a valuable feature, that we're able to display our documents to so many people.

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It has the ability to mix document management and process automation.It allows for multiple people to access content simultaneously.Instead storing our documents offsite, we are storing all of our documents electronically.It has a robust API. We are able to have systems communicate with each other, and do business process automation.​I have found that it scales well.I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow.Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done.The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner.

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Cons
I would like to see seamless application integration.I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with.I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology.

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I think the support could be better, and it could improve.It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues.Programmers have to translate user needs into IBM FileNet, which causes misinterpretations.I would like to see expanded search features, like content search.The installation and configuration to start up needs expert level knowledge.​I would like to see Azure AD added.​I would rate the technical support as medium. I do not like the login process. It is not great.One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture.

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Pricing and Cost Advice
Reach out to local IBM partners.​

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​There are lots of components to the product. Make sure before you invest that you know which components you need.​​For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose.For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries.FileNet is not cheap, but you absolutely get what you pay for. ​The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet.It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions.

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report
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287,901 professionals have used our research since 2012.
Ranking
RANKING
Views
3,459
Comparisons
1,379
Reviews
15
Followers
475
Avg. Rating
7.9
Views
13,777
Comparisons
8,067
Reviews
54
Followers
873
Avg. Rating
8.1
Top Comparisons
Top Comparisons
Compared 38% of the time.
Compared 18% of the time.
Compared 11% of the time.
See more IBM ECM competitors »
Compared 22% of the time.
Compared 16% of the time.
Compared 13% of the time.
See more IBM FileNet competitors »
Website/Video
Website/VideoIBM
IBM
Overview
Overview

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


 IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                               

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

OFFER
Learn more about IBM ECM
Learn more about IBM FileNet
Sample Customers
Sample CustomersKeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth GroupSuncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Top Industries
Top Industries
REVIEWERS
Financial Services Firm
50%
Insurance Company
21%
Healthcare Company
7%
Energy/Utilities Company
7%
REVIEWERS
Financial Services Firm
33%
Insurance Company
16%
Healthcare Company
9%
Energy/Utilities Company
7%
VISITORS READING REVIEWS
Financial Services Firm
30%
Insurance Company
21%
Energy/Utilities Company
9%
Manufacturing Company
8%
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287,901 professionals have used our research since 2012.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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