Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The vertical scalability, as we can use it across some of our applications.
The content management is all about you as you can make the same content for minimal purpose solutions applications.
The scalability is a valuable feature, that we're able to display our documents to so many people.
The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.
One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily.
FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure.
FileNet is very user-friendly... We have business users using and it is quite friendly for them.
The most valuable feature is access control.
It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.
[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.
We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.
I would like to see seamless application integration.
I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with.
I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology.
Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document.
However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count.
There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward.
I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds.
The FileNet API seems like it is very difficult and not transparent.
The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve.
There is room for improvement in the file management. It's very complex.
IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user.
Pricing and Cost Advice
Reach out to local IBM partners.
FileNet is quite expensive, although Documentum is expensive too.
Licensing costs depend on the size of the storage.
The cost is about $40,000, plus yearly maintenance.
The licensing cost of FileNet is comparable.
When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia.
Yearly, we pay for the maintenance, which is $20,000.
The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do.
It has reduced operating costs by reducing the amount of manual work needed.
out of 37 in Enterprise Content Management
Average Words per Review
out of 37 in Enterprise Content Management
Average Words per Review
Compared 40% of the time.
Compared 18% of the time.
Compared 14% of the time.
Compared 23% of the time.
Compared 17% of the time.
Compared 12% of the time.
IBM Content Foundation on Cloud
IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.
IBM Case Manager on Cloud
IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.
IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.
There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.
Learn more about IBM ECM
Learn more about IBM FileNet
|KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group||Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.|
Financial Services Firm50%
Financial Services Firm34%
Software R&D Company39%
Comms Service Provider17%
Financial Services Firm12%