We performed a comparison between Automation Anywhere (AA) and Kryon RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable part is that it have the integrated OCR solution within it. All the other solutions do not have the right integration of the OCR solutions. You need to go to two different places to get one solution. Whereas, in IQ Bot, there is one area where you get all these solutions together in one area. That is the most important and beautiful point that I like about IQ Bot."
"The biggest challenge in attended automation, every time the agent has to log in to the control room and execute bot for most of the agents this is a time-consuming activity plus they are not tech-savvy"
"It is easy to use and deploy."
"I really like Screen Recording because it is used to record a task or a series of actions."
"It's easy to use for business users. Everything is good. It's a nice product."
"The ability to automate renewals of government licenses four times a year is valuable."
"If we want to read a scanned PDF, we use IQ Bot. Using the cognitive detail of IQ Bot and some machine learning abilities, we can train the IQ Bot to process all scanned PDF documents and give the results in an Excel file. This is a very good feature introduced by Automation Anywhere. IQ Bot is doing well."
"From a manageability perspective, this solution is very good."
"The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."
"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."
"Kryon RPA is very stable - we've not had many disruptions, and the product is updated regularly."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."
"The task mining aspect has been the most valuable for us. That's why we actually bought it."
"We tried Citrix six months ago, but the solution that they gave us did not work in our environment."
"As a developer or user, I feel that the performance of the overall package could be made a little better or reliable. For example, if I'm opening up a heavy Excel file, which is uploaded in some shared drive over the net, and I have my box coded to open that Excel to do some work or formatting on it, and depending on the network load and the size of the file, this client version while trying to access that file becomes unstable at times. It goes into the hang position until a human being comes in, ends the task, and restarts it. Until this happens, it does not respond."
"If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue."
"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."
"There are a lot of issues in the tool. There are a lot of breakdowns."
"Our users would like more online community forums where they can exchange information. I would also like a better way to monitor and manage all the automations we have running within our systems because our CoE governance must be robust so we are always aware of what's happening."
"Another feature that would be cool to see in Automation Anywhere is more use of artificial intelligence. Right now, RPA is basically limited to a bot which is simply following the instructions that it was given. However, what would be really useful is if a bot was able to more flexibly respond to issues. For example, sometimes there are erroneous errors and pop ups. With good code, you can certainly build your bots to be able to handle that. However, it does take time and a bit of technical know-how to be able to do that."
"When it comes to reading email, this solution is unstable and improvements need to be made."
"When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient."
"The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."
"We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket."
"I would expect that in the first year there is no ROI. It has to be measured over three or five years."
"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful."
"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews. Automation Anywhere (AA) is rated 8.4, while Kryon RPA is rated 8.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Jiffy.ai Automate. See our Automation Anywhere (AA) vs. Kryon RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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