We performed a comparison between AutomationEdge and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support from the vendor is very good."
"The initial setup was easy and straightforward."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."
"We can quickly adapt to our end users."
"It helps us with cost optimization and easy implementation."
"The most valuable feature of AutomationEdge is creating accounts."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The installation of the solution is very simple."
"The solution offers many features that are beneficial for customers."
"I can have all scanners accessible from my end."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"It's not an intuitive tool."
"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."
"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"The price of the solution could be improved."
"With the solution, customizing software can be time-consuming."
"The installation process could improve. It was difficult to complete."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"The interface can be more intuitive."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"The reading efficiency of the solution needs to be improved."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
AutomationEdge is ranked 16th in Robotic Process Automation (RPA) with 11 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. AutomationEdge is rated 7.8, while IBM Datacap is rated 7.6. The top reviewer of AutomationEdge writes "An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". AutomationEdge is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism and EdgeVerve AssistEdge RPA, whereas IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture. See our AutomationEdge vs. IBM Datacap report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
