We performed a comparison between CA Automic Service Orchestration [EOL] and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."Jobs are planned automatically to eliminate the need to plan them manually. It also saves us effort because there is no need to create job objects manually."
"It provides a simple reduction of headcount and also a reduction of run through time."
"If I have a higher workload with smaller machines, it is easy to increase everything."
"The product is stable. This is the reason that we are using Automic, in some cases, because of its stability and features."
"It is a stable product."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The solution offers excellent workflows."
"The product helps you to build faster."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"The case management is great."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"In the last two years or so, Automic has not invested as much in the product as we would have expected."
"What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"There is a scarcity of resources who have worked with this solution before."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"The solution could be more scalable."
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Earn 20 points
CA Automic Service Orchestration [EOL] doesn't meet the minimum requirements to be ranked in Process Automation while Pega BPM is ranked 2nd in Process Automation with 55 reviews. CA Automic Service Orchestration [EOL] is rated 10.0, while Pega BPM is rated 8.2. The top reviewer of CA Automic Service Orchestration [EOL] writes "Automation of job object creation increased the quality and quantity of our job requests". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". CA Automic Service Orchestration [EOL] is most compared with , whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM.
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