We performed a comparison between BigFix and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The price is low and quite competitive with others."
"The stability is very good."
"Ability to get forensics details and also memory exfiltration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"It has plugins development options, which are great."
"It's easy to use, not complicated."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"We've had no issues with stability."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"The patch management and the BigFix Inventory have been the most valuable features."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"Speed"
"The initial setup is not complex at all. It's very straightforward."
"The solution is very simple and straightforward to use."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I haven't seen the use of AI in the solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution should address emerging threats like SQL injection."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"The SIEM could be improved."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"The console interface is not friendly, and requires training before using it in production."
"It could use better integration with Hypervisor products like VMware."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"We need a much better multi-tenant option."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"It doesn't do anything proactive. The virus has to hit the machine before it detects it."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. BigFix is rated 8.6, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Bitdefender GravityZone Enterprise Security. See our BigFix vs. Webroot Business Endpoint Protection report.
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