We performed a comparison between Bitrix24 and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Bitrix24 is a user-friendly solution that is easy to use."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is easy to use and very stable."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Offers, a free version."
"Great for tracking my development team's productivity."
"Has a good dashboard with good tracking features."
"The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations."
"The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs."
"It's a Scrum tool, so it's very easy to use."
"I can use Jira Query Language (JQL) to write queries to see the stories that are there for the current sprint. I can also sort them by assignment. I also use Jira is for burndown charts, which give an indication of how efficiently the squad is performing. I also use the Active Sprints function and a feature called Planning Poker."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
"This solution focuses on lean methodology which we have found useful and it can also be used on any device."
"The solution’s performance could be made faster."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"It would be great if colleagues could get alerts via email when they are assigned something."
"I would like to see improvements with Bitrix24's marketing automation."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"We didn't have the ability to customize the solution."
"The support could be improved."
"The filtration could be better."
"The dashboard reports can be improved. Its dashboard reports are good, but you cannot have complex reports. They are currently very basic. For instance, we can only choose two columns for a dashboard, so it is not friendly enough."
"There's been the odd amount of JIRA downtime (not self hosted) and sometimes tickets that can't be accessed."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
"The solution could be more user-friendly."
"We'd like to use it with non-Agile projects in the future, however, right now, it is a very Agile-focused product."
Bitrix24 is ranked 15th in Project Management Software with 18 reviews while Jira is ranked 5th in Project Management Software with 259 reviews. Bitrix24 is rated 7.4, while Jira is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and Trello, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Bitrix24 vs. Jira report.
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