We performed a comparison between Blue Prism and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Blue Prism is very good at doing background processing."
"It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."
"It is a stable solution."
"Blue Prism is highly scalable and reliable."
"I find Blue Prism's debugging functionality to be quite useful."
"I like the error handling, it's very good."
"I like the cloud features such as IADA and Decipher."
"The technical support is very good."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"It is stable and scalable."
"Provides valuable tools working in integration with RPA tools."
"The most valuable feature is the robotic process."
"The solution is scalable."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The product saves time and resources."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"The reporting system, specifically the system admin reporting could be improved."
"I have found that community support is lacking for this solution compared to competitors."
"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."
"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"The assisted automation functionality needs improvement."
"Developing is more time consuming than with other products."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"I'd like to see a recording function and a more simple interface."
"The solution could use some AI integrated features."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"The process discovery could be a bit better."
"The scalability has room for improvement."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The product has some constraints and performance issues."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 85 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Blue Prism is rated 7.8, while Tungsten RPA is rated 7.4. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), SAS Data Management and ABBYY Vantage. See our Blue Prism vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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