Blue Prism Reviews

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Sharad Soni
Real User
Director Of Innovation at Quantum AI
May 25 2019

What is most valuable?

The feature of Blue Prism that I find most valuable is the ability to build my own custom objects or use custom logic for… more»

How has it helped my organization?

I use Blue Prism for my customers. I really don't use Blue Prism in my own company or for my own automation. I do… more»

What needs improvement?

Since Blue Prism gives me a lot of flexibility, I don't want the vendor to make any changes out of the box. I believe that… more»

What's my experience with pricing, setup cost, and licensing?

We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for… more»

If you previously used a different solution, which one did you use and why did you switch?

We work with almost every solution: Automation Anywhere, WorkFusion, WinAutomation, Kofax, etc. We work with everything… more»

What other advice do I have?

Most of my customers, which are large financial services/institutions, supply chain, and logistics companies, are now… more»
Rao Parathnandh
Real User
RPA Program Manager at a tech services company with 51-200 employees
Aug 12 2018

What is most valuable?

The automation in version 6 seems to be a lot better than it was in previous versions. In my opinion, that is great. The… more»

How has it helped my organization?

It helps us reduce the number of people involved in mundane tasks. In the case of Absa, it has really impacted them, the… more»

What needs improvement?

Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which… more»

What's my experience with pricing, setup cost, and licensing?

Blue Prism is pretty steep compared to the others, much more than Automation Anywhere. That can be a hindrance as well.

If you previously used a different solution, which one did you use and why did you switch?

Blue Prims was the first tool that I used in automation and, in some ways, I got stuck with it. There was a huge demand… more»

What other advice do I have?

In terms of world usage, the market slice Blue Prism has, it is only in third place now, simply because it has been… more»
Find out what your peers are saying about Blue Prism, UiPath, Pega and others in Robotic Process Automation (RPA). Updated: May 2019.
341,120 professionals have used our research since 2012.
Somasundaram N
Real User
Managing Director at Finixel Technologies Private Limited
May 19 2019

What is most valuable?

We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism… more»

How has it helped my organization?

Blue Prism has improved process efficiencies. We can get some maximum optimization with ticket processing. Blue Prism provides a large variety of… more»

What needs improvement?

Blue Prism needs to provide better customer support because there are some bugs in the product that make implementation tricky. It is designed more… more»

What's my experience with pricing, setup cost, and licensing?

Pricing is on an annual basis. Blue Prism is around 8,000 GBP while other tools vary between 3,000 to 6,000 USD. The standard licensing fees for… more»

What other advice do I have?

My advice to others would be to let them start with the standard enterprise-wide robotic automation solution. If they're looking for fewer process… more»
Angelouse Tan
Consultant
Consultant at a tech consulting company with 1,001-5,000 employees
May 20 2019

What is most valuable?

The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management… more»

How has it helped my organization?

I do not have any IT training, but I am still able to master this skill and develop Blue Prism solutions. It has a very user-friendly interface for… more»

What needs improvement?

One area that needs to be improved is the resource monitoring with respect to queuing processes. Specifically, if the user is trying to schedule… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not use a solution prior to this one.

What other advice do I have?

My advice to those looking to implement this solution is to have a clear understanding of what RPA is. Some of our clients are confused between RPA… more»
Mohanish Khatkhede
Real User
User
Mar 13 2019

What is most valuable?

* It is easy to automate complex business processes and can be highly robust. * It can be easily integrated with new… more»

How has it helped my organization?

Automating these processes enhances the accuracy of processing the traditional process without any manual interventions… more»

What needs improvement?

With Blue Prism user cannot automate processes on virtual machines or citrix, for that, user need to use surface… more»

What's my experience with pricing, setup cost, and licensing?

No.

If you previously used a different solution, which one did you use and why did you switch?

No, I have not used a different solution.

What other advice do I have?

This is a highly scalable tool and can be used to automate various traditional business processes from various industries… more»
Gavin Price
Real User
Lead RPA Engineer at a recruiting/HR firm with 1-10 employees
May 02 2018

What do you think of Blue Prism?

What is our primary use case?

The primary use case is having bots manage, schedule, and build other bots seamlessly within a bespoke dashboard. There is no need for a first line team monitoring the system as it reports and assigns tickets.

How has it helped my organization?

ROI and efficiency savings.  1 FTE can manage hundreds of bots via my GP RPA design and build methodology. Master processes can easily control subprocesses, such as load, work, and report.

What is most valuable?

Access to the SQL database allows for extra capabilities.

What needs improvement?

I would like to see bespoke dashboards allow the front-end to display what is required.   .

For how long have I used the solution?

Three to five years.

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Find out what your peers are saying about Blue Prism, UiPath, Pega and others in Robotic Process Automation (RPA). Updated: May 2019.
341,120 professionals have used our research since 2012.

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What is Blue Prism?

In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.

More than 1,000 major enterprise customers leverage Blue Prism's Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com.

Blue Prism customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

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