Compare BMC Helix Discovery vs. CA IT Asset Manager

BMC Helix Discovery is ranked 3rd in IT Asset Management with 2 reviews while CA IT Asset Manager is ranked 2nd in IT Asset Management with 6 reviews. BMC Helix Discovery is rated 9.6, while CA IT Asset Manager is rated 7.8. The top reviewer of BMC Helix Discovery writes "The initial setup is amazingly straightforward because the entire system is provided as a virtual deployment". On the other hand, the top reviewer of CA IT Asset Manager writes "Helps keep us in compliance and not run into vulnerabilities with unsupported software". BMC Helix Discovery is most compared with ServiceNow, Micro Focus Asset Manager and BMC Track-It!, whereas CA IT Asset Manager is most compared with Micro Focus Asset Manager, ServiceNow and Dell IT Asset Management. See our BMC Helix Discovery vs. CA IT Asset Manager report.
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Most Helpful Review
Find out what your peers are saying about BMC Helix Discovery vs. CA IT Asset Manager and other solutions. Updated: November 2019.
378,124 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover.It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not.The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management.Start anywhere application modelling brings a fantastic opportunity for users to see what is where.Accuracy and clarity are vastly improved for the service lines.

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My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial.Reduces software cost. Reduces the risk of software audits.Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment.You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again.You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance.They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system.Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle.It's easy to integrate with our system information.

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Cons
I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well.A review of end of life data would be nice.Management of its own application infrastructure and integrations with other BMC tools.

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I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management.The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it.It needs ​stronger rebooting components and the ability to develop our own software metrics.CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response.Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements.I would like to see more control over audit trail features, where you can turn on and off fields.I'd like to see end-of-life information on software products.Needs a stronger reporting component, and more integration with CA Client Automation.

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report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
378,124 professionals have used our research since 2012.
Ranking
3rd
out of 34 in IT Asset Management
Views
2,197
Comparisons
1,338
Reviews
2
Average Words per Review
902
Avg. Rating
9.5
2nd
out of 34 in IT Asset Management
Views
1,025
Comparisons
349
Reviews
6
Average Words per Review
609
Avg. Rating
7.8
Top Comparisons
Compared 85% of the time.
Compared 31% of the time.
Also Known As
Discovery, ADDM, Atrium Discovery & Dependency MappingCA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
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BMC
CA (A Broadcom Company)
Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them. 

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Offer
Learn more about BMC Helix Discovery
Learn more about CA IT Asset Manager
Sample Customers
Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
Find out what your peers are saying about BMC Helix Discovery vs. CA IT Asset Manager and other solutions. Updated: November 2019.
378,124 professionals have used our research since 2012.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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