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Pricing and Cost Advice
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable.""We did a five-year, multimillion dollar deal.""We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.""The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.""It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.""There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.""Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...""We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

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5,823
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9
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2,925
Avg. Rating
8.7
Views
211
Comparisons
151
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0
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Popular Comparisons
Compared 66% of the time.
Also Known As
ProactiveNet, TrueSight Operations Management
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BMC
Germain Software
Overview

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Germain is a small yet growing organization with a number of large customers (eBay, American Airlines, Nestle, Pepsi, Tele2, etc) leveraging Germain’s two software technologies: Germain APM(Application Performance Monitoring software, Real-time, 24x7, Big Data) and Germain CRT(Automated Code/Object Performance review software). Germain is 100% focused on building software technologies intended to help IT organizations proactively understand and improve the performance of their Business Applications (CRM, ERP, eCommerce, HR, Supply Chain, Business Intelligence) and underlying infrastructure. Germain APM helps Application Administrators proactively monitor Real User Experience, End-to-end Application Performance, Network, Database, Operating System performance and more. Germain CRT helps Application Developers detect bad Code/Objects that are known to cause performance issues. In 2006, Germain built a Performance Monitoring software for Siebel CRM; In 2014, Germain launched a brand new germain APM, end-to-end, real-time, big data and able to monitor performance of any Applications (custom apps built in java, .net and packaged applications like salesforce.com, WordPress site, oracle application and databases, Microsoft application and databases, etc). more info on: germainAPM.com
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Sample Customers
Ensono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC BankAmerican Airlines, eBay, Pepsi, Nestle, Tata Sky, Siemens, Allan Gray, Tele2, Tinkoff Bank, etc
Top Industries
REVIEWERS
Healthcare Company29%
Manufacturing Company29%
Comms Service Provider14%
Financial Services Firm14%
VISITORS READING REVIEWS
Computer Software Company65%
Comms Service Provider10%
Manufacturing Company4%
Financial Services Firm3%
No Data Available
Find out what your peers are saying about Dynatrace, AppDynamics, Datadog and others in Application Performance Management (APM). Updated: September 2020.
438,725 professionals have used our research since 2012.
BMC TrueSight Operations Management is ranked 5th in Application Performance Management (APM) with 10 reviews while Germain is ranked 61st in Application Performance Management (APM). BMC TrueSight Operations Management is rated 8.6, while Germain is rated 0.0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, BMC TrueSight Operations Management is most compared with IBM Tivoli Composite Application Manager, Splunk, Dynatrace, AppDynamics and SolarWinds Server and Application Monitor, whereas Germain is most compared with AppDynamics and AppDynamics Browser Real-User Monitoring.

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