BMC TrueSight Operations Management vs Dynatrace

BMC TrueSight Operations Management is ranked 12th in Application Performance Management (APM) with 7 reviews vs Dynatrace which is ranked 2nd in Application Performance Management (APM) with 174 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Apples". BMC TrueSight Operations Management is most compared with IBM Tivoli NetCool OMNIbus, SCOM and AppDynamics APM. Dynatrace is most compared with AppDynamics APM, New Relic APM and CA APM. See our BMC TrueSight Operations Management vs Dynatrace report.
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Most Helpful Review
Bmc truesight operations management vs. dynatrace report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about BMC TrueSight Operations Management vs. Dynatrace and others in Application Performance Management (APM)
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Quotes From Members Comparing BMC TrueSight Operations Management vs Dynatrace

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.The ability to pull hosts together to show what processes are running, so it can be used for change management.

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The initial setup was straightforward.I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible.PureStack, I just love it. It can give visibility from the end-user perspective right through to the code level. That's the most valuable feature.PurePaths help us drill down to the root cause of problems and escape the war room.The PurePaths are valuable because that's where somebody who is a non-developer can figure out where the problem is and send appropriate PurePaths, clean charts, or even the link to the developer. The developer can then look at it and figure out exactly where the problem is, this is the piece of code that took the longest time, and then resolve it.I like the PurePaths dashlet the most. This is mostly because as soon I open the PurePaths dashlet and sort by response time, there is the problem. Every time.I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Apples.It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective.

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Cons
The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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In AppMon, the performance could be improved. That is the one thing I am most interested in.AppMon is lacking the AI that can be found in Dynatrace Managed.We found it was quite challenging in terms of the learning curve.The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially.The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration.I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else.For AppMon, there is always room for improvement: charting, dashboarding, and user management.If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced.

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Pricing and Cost Advice
The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself.This is an expensive solution, but it is also worth the money.We found a tool that can be utilized by testing, DevOps, marketing, software engineering, and monitoring. Before, we always had everybody doing their own thing. Now, everybody's utilizing one tool, which is huge. That is a huge savings.We are buying more licenses, because we are seeing more value.I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit.I feel the price is good for what the product does.Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more.​We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. ​

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Bmc truesight operations management vs. dynatrace report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about BMC TrueSight Operations Management vs. Dynatrace and others in Application Performance Management (APM)
254,138 professionals have used our research since 2012.
Ranking
RANKING
Views
10,896
Comparisons
5,050
Reviews
6
Followers
1,001
Avg. Rating
8.0
Views
37,260
Comparisons
21,254
Reviews
82
Followers
2,280
Avg. Rating
9.1
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
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Compared 11% of the time.
Nr
Compared 7% of the time.
Ca2
Compared 6% of the time.
See more Dynatrace competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations Management
Website/Video
Website/VideoBMC
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Dynatrace
  • Vendor 29153 screenshot 1519512786
OverviewQuestionmark icon
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Sample Customers
Sample Customers Bank of East Asia and China E-Port. Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Top IndustriesQuestionmark icon
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
30%
Insurance Company
13%
Manufacturing Company
9%
Comms Service Provider
9%
REVIEWERS
Financial Services Firm
36%
Insurance Company
12%
Healthcare Company
10%
Manufacturing Company
7%
VISITORS READING REVIEWS
Financial Services Firm
28%
Insurance Company
12%
Comms Service Provider
9%
Healthcare Company
7%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
64%
Midsize Enterprise
9%
Large Enterprise
27%
VISITORS READING REVIEWS
Small Business
21%
Midsize Enterprise
4%
Large Enterprise
75%
REVIEWERS
Small Business
11%
Midsize Enterprise
11%
Large Enterprise
78%
VISITORS READING REVIEWS
Small Business
11%
Midsize Enterprise
14%
Large Enterprise
75%
Bmc truesight operations management vs. dynatrace report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about BMC TrueSight Operations Management vs. Dynatrace and others in Application Performance Management (APM)
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254,138 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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