BMC TrueSight Operations Management vs Dynatrace

BMC TrueSight Operations Management is ranked 10th in Application Performance Management (APM) with 8 reviews vs Dynatrace which is ranked 1st in Application Performance Management (APM) with 176 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Applets". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and SCOM. Dynatrace is most compared with AppDynamics APM, New Relic APM and CA APM. See our BMC TrueSight Operations Management vs Dynatrace report.
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Quotes From Members Comparing BMC TrueSight Operations Management vs Dynatrace

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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We got firsthand RCA as soon as we finished implementation.With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too.Dynatrace helped us with root cause analysis of poor performing components of our applications.The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers.Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal.Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected.The solution is multi-tenant and based in Big data technology.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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The problem evaluation feature is an awesome idea, but bit difficult to pick up initially.In the new Dynatrace solution, support for legacy applications is still not there. ​They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow.I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better.We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good.The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem.If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you have to increase the level of sensing. If I increase the level of sensing, my application's performance goes down, because something is there that is, again and again, checking each and every thing in the application. So that load on the applications increases. So, many times my applications used to crash because Dynatrace was working on them. We had to remove some sensing; either we had to reduce the sensing or we had to remove Dynatrace immediately.The dashboarding in Dynatrace is not very good. We have used other monitoring tools like AppDynamics. We are also using AppDynamics for some of our products. If I compare Dynatrace with those monitoring tools, the dashboarding is not as good. If I have to create a dashboard it takes me time, the experience is not that good.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.Setup cost is very low considering that it is an almost totally, automatic process.Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison.The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace.Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself.This is an expensive solution, but it is also worth the money.

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Looking for a deeper dive into
Application Performance Management (APM)?

Bmc truesight operations management vs. dynatrace report from it central station 2018 05 04 thumbnailReport download mockup no thumb

Get key insights from the leading enterprise tech professionals in this detailed and easy to navigate report.

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Ranking
RANKING
Views
9,777
Comparisons
4,748
Reviews
8
Followers
936
Avg. Rating
8.0
Views
35,339
Comparisons
20,768
Reviews
175
Followers
2,129
Avg. Rating
8.8
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Appdynamics logo stacked rgb deepspace
Compared 22% of the time.
Nr
Compared 16% of the time.
Ca2
Compared 11% of the time.
See more Dynatrace competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations Management
Website/Video
Website/VideoBMC
  • Vendor 6954 screenshot 1524937453
Dynatrace
  • Vendor 29153 screenshot 1524954850
OverviewQuestionmark icon
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

OFFER
Learn more about BMC TrueSight Operations Management
Learn more about Dynatrace
Sample Customers
Sample Customers Bank of East Asia and China E-Port. Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Top IndustriesQuestionmark icon
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
32%
Insurance Company
12%
Comms Service Provider
11%
Manufacturing Company
9%
REVIEWERS
Financial Services Firm
36%
Insurance Company
11%
Healthcare Company
9%
Manufacturing Company
7%
VISITORS READING REVIEWS
Financial Services Firm
27%
Insurance Company
12%
Comms Service Provider
9%
Healthcare Company
8%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
64%
Midsize Enterprise
9%
Large Enterprise
27%
VISITORS READING REVIEWS
Small Business
20%
Midsize Enterprise
3%
Large Enterprise
77%
REVIEWERS
Small Business
12%
Midsize Enterprise
11%
Large Enterprise
76%
VISITORS READING REVIEWS
Small Business
10%
Midsize Enterprise
15%
Large Enterprise
75%

Looking for a deeper dive into
Application Performance Management (APM)?

Bmc truesight operations management vs. dynatrace report from it central station 2018 05 04 thumbnailReport download mockup no thumb

Get key insights from the leading enterprise tech professionals in this detailed and easy to navigate report.

In order to provide you with this free report, we may share your details with up to 3 of our partners. By downloading this report, you agree to our Terms of Service and Privacy Policy.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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