BMC TrueSight Operations Management vs. Dynatrace

BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 8 reviews vs Dynatrace which is ranked 1st in Application Performance Management (APM) with 213 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Applets". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and Dynatrace. Dynatrace is most compared with AppDynamics APM, New Relic APM and CA APM. See our BMC TrueSight Operations Management vs. Dynatrace report.
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Quotes From Members Comparing BMC TrueSight Operations Management vs. Dynatrace

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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We are able to get insights into our systems, which previously took us weeks to be able to detect.Through end-user monitoring, we were able to measure the user's perceived performance and build an SLA based on that information.I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant.The benefits we receive using this tool increase productivity, which increase revenue.It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another.We are not blind anymore with our digital services performance; no more fire fighting.Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services.PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it. This solution needs more powerful database monitoring capabilities.It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button.Product reporting still needs improvement.Session export for offline analysis, like it was in AppMon, would be also nice.Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product.It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace.It needs .NET core support to the level of Java.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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I feel the price is good for what the product does.Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more.​Time to value was surprisingly fast.Pricing is still too expensive.They could improve their price ranges, as there is no option for startups or testing.It is quite expensive for startups.The setup costs for Dynatrace are low, however licensing costs are high.The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation.

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Ranking
RANKING
Views
11,024
Comparisons
4,441
Reviews
8
Followers
569
Avg. Rating
8.0
Views
42,653
Comparisons
21,756
Reviews
213
Followers
1,444
Avg. Rating
8.8
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Compared 23% of the time.
Compared 17% of the time.
Compared 11% of the time.
See more Dynatrace competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations Management
Website/Video
Website/VideoBMC
Dynatrace
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Sample Customers
Sample Customers Bank of East Asia and China E-Port. Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
34%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
REVIEWERS
Financial Services Firm
35%
Insurance Company
12%
Healthcare Company
9%
Retailer
7%
VISITORS READING REVIEWS
Financial Services Firm
29%
Insurance Company
11%
Comms Service Provider
9%
Healthcare Company
7%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
13%
Midsize Enterprise
14%
Large Enterprise
74%
VISITORS READING REVIEWS
Small Business
10%
Midsize Enterprise
15%
Large Enterprise
75%
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294,620 professionals have used our research since 2012.
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