BMC TrueSight Operations Management vs. Dynatrace

BMC TrueSight Operations Management is ranked 7th in Application Performance Management (APM) with 8 reviews vs Dynatrace which is ranked 1st in Application Performance Management (APM) with 219 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Applets". BMC TrueSight Operations Management is most compared with AppDynamics, IBM Tivoli NetCool OMNIbus and Dynatrace. Dynatrace is most compared with AppDynamics, New Relic APM and CA APM. See our BMC TrueSight Operations Management vs. Dynatrace report.
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Quotes From Members Comparing BMC TrueSight Operations Management vs. Dynatrace

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics.It gives us visibility into the product and what we are doing operationally.The stability is rock solid. We put a lot of stress on it.It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause.It reduces our efforts to identify services failing in production.You don't have to configure it. It just needs to be installed.The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective.We got firsthand RCA as soon as we finished implementation.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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The new Managed Edition is too complex. I feel like a fish out of water.As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool.I would like them to add serverless capabilities, because everyone is going there.When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier.They should include more mission learning into the product and provide additional performance metrics for application learning.For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster.The problem evaluation feature is an awesome idea, but bit difficult to pick up initially.In the new Dynatrace solution, support for legacy applications is still not there. ​

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it.The price could be improved.There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there.While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly.Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.Setup cost is very low considering that it is an almost totally, automatic process.Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.

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Ranking
Views
11,628
Comparisons
4,337
Reviews
8
Followers
538
Avg. Rating
8.0
Views
46,138
Comparisons
22,304
Reviews
213
Followers
1,444
Avg. Rating
8.8
Unranked
In Application Performance Management (APM)
Top Comparisons
See more BMC TrueSight Operations Management competitors »
Compared 22% of the time.
Compared 16% of the time.
Compared 10% of the time.
See more Dynatrace competitors »
Compared 29% of the time.
Also Known As
ProactiveNet, TrueSight Operations Management
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BMC
Dynatrace
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Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Sample Customers
Bank of East Asia and China E-Port. Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
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Top Industries
VISITORS READING REVIEWS
Financial Services Firm
34%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
REVIEWERS
Financial Services Firm
34%
Insurance Company
11%
Healthcare Company
9%
Manufacturing Company
8%
VISITORS READING REVIEWS
Financial Services Firm
28%
Insurance Company
12%
Comms Service Provider
8%
Healthcare Company
7%
No Data Available
Company Size
REVIEWERS
Small Business
54%
Midsize Enterprise
15%
Large Enterprise
31%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
12%
Midsize Enterprise
13%
Large Enterprise
74%
VISITORS READING REVIEWS
Small Business
10%
Midsize Enterprise
15%
Large Enterprise
75%
No Data Available
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