BMC TrueSight Operations Management vs. Dynatrace

As of February 2019, BMC TrueSight Operations Management is ranked 8th in Application Performance Management (APM) with 8 reviews vs Dynatrace which is ranked 1st in Application Performance Management (APM) with 227 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Applets". BMC TrueSight Operations Management is most compared with AppDynamics, Dynatrace and Splunk. Dynatrace is most compared with AppDynamics, Splunk and New Relic APM. See our BMC TrueSight Operations Management vs. Dynatrace report.
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Most Helpful Review
Anonymous User
Find out what your peers are saying about BMC TrueSight Operations Management vs. Dynatrace and other solutions. Updated: January 2019.
317,758 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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It gives complete stats of the user and what they are doing.It is very stable and reliable.It alerts us, or can detect, potential problems which are building up.It has more functionality, better additional components, and better management of problems. It also has a good AI.It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better.In general, it has helped me go through different logs more easily when something breaks.The most valuable feature is the monitoring of application performance.The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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The functionality needs improvement.Because we are financial, there are certain things that we cannot put on the cloud. However, that is a given fact, not only for us. It is a given fact for any financial company because of PCI compliance. Because of PCI compliance, companies don't take the risk of putting data in the cloud.The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are.It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc.I would like Dynatrace to be more flexible and user-friendly.Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great.The new Managed Edition is too complex. I feel like a fish out of water.As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Purchasing through the AWS Marketplace is excellent.The pricing and licensing are very expensive.Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.I think the pricing is at a fair value for what it is.The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it.The price could be improved.There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there.While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly.

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Ranking
Views
12,171
Comparisons
4,306
Reviews
8
Followers
572
Avg. Rating
8.0
Views
49,508
Comparisons
22,723
Reviews
227
Followers
1,690
Avg. Rating
8.8
Top Comparisons
Compared 22% of the time.
Compared 15% of the time.
Compared 11% of the time.
Also Known As
ProactiveNet, TrueSight Operations Management
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BMC
Dynatrace
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Sample Customers
Bank of East Asia and China E-Port. Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Top Industries
No Data Available
REVIEWERS
Financial Services Firm35%
Insurance Company11%
Healthcare Company9%
Manufacturing Company8%
VISITORS READING REVIEWS
Financial Services Firm26%
Insurance Company12%
Comms Service Provider10%
Healthcare Company9%
Company Size
REVIEWERS
Small Business54%
Midsize Enterprise15%
Large Enterprise31%
REVIEWERS
Small Business12%
Midsize Enterprise13%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise16%
Large Enterprise76%
Find out what your peers are saying about BMC TrueSight Operations Management vs. Dynatrace and other solutions. Updated: January 2019.
317,758 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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