We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It is a very stable product."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The most valuable features of the solution are alert management, alert generation, and event management."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"FxV is valuable as we can playback the session."
"Real time database monitoring and alerting are valuable."
"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution is overly complex."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"BMC TrueSight Operations Management could improve the reporting."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"They need to improve the stability of FxM and FxV."
"SQL agents often failed but again this may have been addressed in future versions."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"The version compatibility needs work."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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