BMC TrueSight Operations Management vs Riverbed SteelCentral AppInternals

BMC TrueSight Operations Management is ranked 12th in Application Performance Management (APM) with 7 reviews vs Riverbed SteelCentral AppInternals which is ranked 14th in Application Performance Management (APM) with 7 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Riverbed SteelCentral AppInternals writes "We used to have another tool which wasn't as robust. One of our favorite features of AppInternals is the dashboards. ". BMC TrueSight Operations Management is most compared with IBM Tivoli NetCool OMNIbus, SCOM and AppDynamics APM. Riverbed SteelCentral AppInternals is most compared with AppDynamics APM, Dynatrace and New Relic APM. See our BMC TrueSight Operations Management vs Riverbed SteelCentral AppInternals report.
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Most Helpful Review
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Quotes From Members Comparing BMC TrueSight Operations Management vs Riverbed SteelCentral AppInternals

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.The ability to pull hosts together to show what processes are running, so it can be used for change management.

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Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.The capability of analysing each individual transaction captured to a very low level detail (method call/line of code).We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument.The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly.Synthetic transactions, WMI and SNMP query capability.Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc.Clicks to root cause - fast & easy to diagnose and deep-dive

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Cons
The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Support for PHP, DB and other applications need to be supported.They should find a way for report generation from TTW to run quicker.We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post.The admin dashboard could be easier as it takes a little bit of time to get used to it.The recording mechanism for synthetic transactions could be improved as well.Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update.We'd like to be able to find out performance problems on application class and methods.

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Pricing and Cost Advice
The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using.The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it.

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Bmc truesight operations management vs. riverbed steelcentral appinternals report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCentral AppInternals and others in Application Performance Management (APM)
253,818 professionals have used our research since 2012.
Ranking
RANKING
Views
10,896
Comparisons
5,050
Reviews
6
Followers
1,001
Avg. Rating
8.0
Views
4,588
Comparisons
2,278
Reviews
7
Followers
677
Avg. Rating
8.7
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »See more Riverbed SteelCentral AppInternals competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementSteelCentral AppInternals, ACE Analyst, ACE, OPNET, AppInternals Xpert
Website/Video
Website/VideoBMC
  • Vendor 6954 screenshot 1514051078
Riverbed
  • Vendor 7898 screenshot 1514060664
OverviewQuestionmark icon
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Riverbed SteelCentral AppInternals, a software-based approach, offers full-stack visibility & insights into your apps both on and off the cloud. It continuously monitors with minimal overhead to give you end-to-end visibility and insights around-the-clock. With AppInternals you get: application performance insights that trace every transaction from user to back-end. Understand app dependencies, or expose and fix even the most hard-to-detect code, SQL, network or web services problems quickly, network & infrastructure diagnostics that continuously monitor your dynamic infrastructure. See their impact on your apps and vice versa. Resolve resource utilization and network-related errors before users are impacted and user experience & business insights that understand your users’ satisfaction and trends in real-time. Identify your application’s best and least used features, and quantify its financial impact on business results.
Sample Customers
Sample Customers Bank of East Asia and China E-Port. National Instruments, Allianz
Top IndustriesQuestionmark icon
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
30%
Insurance Company
13%
Manufacturing Company
9%
Comms Service Provider
9%
VISITORS READING REVIEWS
Comms Service Provider
32%
Healthcare Company
26%
Manufacturing Company
9%
Media Company
7%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
64%
Midsize Enterprise
9%
Large Enterprise
27%
VISITORS READING REVIEWS
Small Business
21%
Midsize Enterprise
4%
Large Enterprise
75%
REVIEWERS
Midsize Enterprise
29%
Large Enterprise
71%
VISITORS READING REVIEWS
Small Business
5%
Midsize Enterprise
19%
Large Enterprise
76%
Bmc truesight operations management vs. riverbed steelcentral appinternals report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCentral AppInternals and others in Application Performance Management (APM)
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253,818 professionals have used our research since 2012.
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