BMC TrueSight Operations Management vs Riverbed SteelCentral AppInternals

BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 8 reviews vs Riverbed SteelCentral AppInternals which is ranked 16th in Application Performance Management (APM) with 2 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Riverbed SteelCentral AppInternals writes "The capability of analysing each individual transaction captured to a very low level detail is valuable". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and SCOM. Riverbed SteelCentral AppInternals is most compared with AppDynamics APM, Dynatrace and New Relic APM.
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Quotes From Members Comparing BMC TrueSight Operations Management vs Riverbed SteelCentral AppInternals

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.The capability of analysing each individual transaction captured to a very low level detail (method call/line of code).

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Support for PHP, DB and other applications need to be supported.They should find a way for report generation from TTW to run quicker.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using.

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Ranking
RANKING
Views
10,568
Comparisons
4,625
Reviews
8
Followers
739
Avg. Rating
8.0
Views
4,607
Comparisons
1,864
Reviews
2
Followers
472
Avg. Rating
9.0
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »See more Riverbed SteelCentral AppInternals competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementSteelCentral AppInternals, OPNET ACE, AppInternals Xpert
Website/Video
Website/VideoBMC
Riverbed
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Riverbed SteelCentral AppInternals, a software-based approach, offers full-stack visibility & insights into your apps both on and off the cloud. It continuously monitors with minimal overhead to give you end-to-end visibility and insights around-the-clock. With AppInternals you get: application performance insights that trace every transaction from user to back-end. Understand app dependencies, or expose and fix even the most hard-to-detect code, SQL, network or web services problems quickly, network & infrastructure diagnostics that continuously monitor your dynamic infrastructure. See their impact on your apps and vice versa. Resolve resource utilization and network-related errors before users are impacted and user experience & business insights that understand your users' satisfaction and trends in real-time. Identify your application's best and least used features, and quantify its financial impact on business results.

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Learn more about Riverbed SteelCentral AppInternals
Sample Customers
Sample Customers Bank of East Asia and China E-Port. National Instruments, Allianz
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
33%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
VISITORS READING REVIEWS
Comms Service Provider
31%
Healthcare Company
26%
Manufacturing Company
8%
Media Company
7%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Midsize Enterprise
29%
Large Enterprise
71%
VISITORS READING REVIEWS
Small Business
5%
Midsize Enterprise
19%
Large Enterprise
76%
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