BMC TrueSight Operations Management vs Riverbed SteelCentral AppResponse

BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 8 reviews vs Riverbed SteelCentral AppResponse which is ranked 14th in Application Performance Management (APM) with 1 review. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Riverbed SteelCentral AppResponse writes "The application response time is user-friendly". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and SCOM. Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, Netscout nGeniusONE and Dynatrace.
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Quotes From Members Comparing BMC TrueSight Operations Management vs Riverbed SteelCentral AppResponse

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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They need to better integrate with products and solutions from different vendors.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it.

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Ranking
RANKING
Views
10,568
Comparisons
4,625
Reviews
8
Followers
739
Avg. Rating
8.0
Views
9,613
Comparisons
5,201
Reviews
1
Followers
705
Avg. Rating
8.0
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »See more Riverbed SteelCentral AppResponse competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementOPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Website/Video
Website/VideoBMC
Riverbed
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.

AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.

OFFER
Learn more about BMC TrueSight Operations Management
Learn more about Riverbed SteelCentral AppResponse
Sample Customers
Sample Customers Bank of East Asia and China E-Port. Gartner, Swiss Post, WestLB, Turner, Samlink, RGIS, NetJets, SITA, Mobistar, Lehigh Valley Health Network, and Trafigura.
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
33%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
VISITORS READING REVIEWS
Comms Service Provider
20%
Healthcare Company
15%
Financial Services Firm
10%
Transportation Company
7%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
29%
Midsize Enterprise
14%
Large Enterprise
57%
VISITORS READING REVIEWS
Small Business
15%
Midsize Enterprise
32%
Large Enterprise
54%
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