BMC TrueSight Operations Management vs. Riverbed SteelCentral AppResponse

As of February 2019, BMC TrueSight Operations Management is ranked 8th in Application Performance Management (APM) with 8 reviews vs Riverbed SteelCentral AppResponse which is ranked 12th in Application Performance Management (APM) with 1 review. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Riverbed SteelCentral AppResponse writes "The application response time is user-friendly". BMC TrueSight Operations Management is most compared with AppDynamics, Dynatrace and Splunk. Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, NETSCOUT nGeniusONE and Dynatrace.
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Most Helpful Review
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316,051 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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They need to better integrate with products and solutions from different vendors.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it.

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Ranking
Views
12,171
Comparisons
4,306
Reviews
8
Followers
572
Avg. Rating
8.0
Views
10,803
Comparisons
4,404
Reviews
1
Followers
542
Avg. Rating
8.0
Top Comparisons
Also Known As
ProactiveNet, TrueSight Operations ManagementOPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
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BMC
Riverbed
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.

AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.

Offer
Learn more about BMC TrueSight Operations Management
Learn more about Riverbed SteelCentral AppResponse
Sample Customers
Bank of East Asia and China E-Port. Gartner, Swiss Post, WestLB, Turner, Samlink, RGIS, NetJets, SITA, Mobistar, Lehigh Valley Health Network, and Trafigura.
Top Industries
No Data Available
VISITORS READING REVIEWS
Manufacturing Company24%
Comms Service Provider20%
Healthcare Company19%
Government14%
Find out what your peers are saying about Dynatrace, AppDynamics, CA Technologies and others in Application Performance Management (APM). Updated: February 2019.
316,051 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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