We performed a comparison between Alluvio AppResponse and BMC TrueSight Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance."
"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."
"It provides us with complete visibility of every packet."
"The most valuable feature is performance monitoring."
"We really like the scalability capabilities."
"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."
"It is a stable solution."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It is very helpful to be able to apply rule-based routing to alerts."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The Event Management is outstanding; still is the most interesting part of the product."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."
"Technical support needs to be more responsive."
"Alluvio AppResponse should improve its ability to expand across multiple operating systems."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."
"They need to better integrate with products and solutions from different vendors."
"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."
"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."
"The product must provide application or service monitoring features."
"The UI for the end users could be improved and more flexible than it is now."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"BMC's online documentation is often incorrect or incomplete."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
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Alluvio AppResponse is ranked 37th in Application Performance Monitoring (APM) and Observability with 15 reviews while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. Alluvio AppResponse is rated 8.8, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of Alluvio AppResponse writes "It's a total solution that gives you end-to-end visibility at all levels". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". Alluvio AppResponse is most compared with NETSCOUT nGeniusONE, ThousandEyes, Dynatrace, AppDynamics and Cisco Secure Network Analytics, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic. See our Alluvio AppResponse vs. BMC TrueSight Operations Management report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
