Compare BMC TrueSight Operations Management vs. Riverbed SteelCentral AppResponse

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Top Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCentral AppResponse and other solutions. Updated: September 2021.
534,468 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The solution has a very good business event manager tool.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

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"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting.""The most valuable feature is performance monitoring.""We really like the scalability capabilities.""When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"

More Riverbed SteelCentral AppResponse Pros »

Cons
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The solution is overly complex.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

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"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward.""Technical support needs to be more responsive.""The pricing is on the higher side of things. If they could lower it, that would be ideal.""The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."

More Riverbed SteelCentral AppResponse Cons »

Pricing and Cost Advice
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

More BMC TrueSight Operations Management Pricing and Cost Advice »

"The price is a little bit high, especially because we have to pay an import tax.""The solution is no more expensive than other products."

More Riverbed SteelCentral AppResponse Pricing and Cost Advice »

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Questions from the Community
Top Answer: The solution has a very good business event manager tool.
Top Answer: We haven't yet established what the final cost would be for licensing this solution, we're still working on that.
Top Answer: I think the solution is overly complex and requires a lot of resources.
Top Answer: When it comes to the ability to scale up the product, this is suitable for small medium and large environments,
Top Answer: The solution is no more expensive than other products. At the end of the day all solutions are always expensive. It all depends on how one wishes to spend his money. There are a host of solutions… more »
Top Answer: The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data.
Ranking
Views
11,565
Comparisons
6,163
Reviews
1
Average Words per Review
1,935
Rating
8.0
Views
3,041
Comparisons
2,474
Reviews
3
Average Words per Review
451
Rating
8.0
Comparisons
Also Known As
ProactiveNet, TrueSight Operations Management
OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Learn More
Overview

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.

AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.

Offer
Learn more about BMC TrueSight Operations Management
Learn more about Riverbed SteelCentral AppResponse
Sample Customers
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Gartner, Swiss Post, WestLB, Turner, Samlink, RGIS, NetJets, SITA, Mobistar, Lehigh Valley Health Network, and Trafigura.
Top Industries
REVIEWERS
Comms Service Provider30%
Healthcare Company20%
Manufacturing Company20%
Government10%
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider15%
Financial Services Firm8%
Government7%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider18%
Financial Services Firm10%
Government9%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise9%
Large Enterprise41%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise2%
Large Enterprise90%
REVIEWERS
Small Business33%
Midsize Enterprise13%
Large Enterprise53%
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCentral AppResponse and other solutions. Updated: September 2021.
534,468 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 12th in Application Performance Management (APM) with 3 reviews while Riverbed SteelCentral AppResponse is ranked 23rd in Application Performance Management (APM) with 4 reviews. BMC TrueSight Operations Management is rated 8.0, while Riverbed SteelCentral AppResponse is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Riverbed SteelCentral AppResponse writes "Has modules to troubleshoot web applications, database transactions, and unified communications, all in one". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, SolarWinds Server and Application Monitor and AppDynamics, whereas Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, Dynatrace, Cisco Stealthwatch, AppDynamics and Splunk. See our BMC TrueSight Operations Management vs. Riverbed SteelCentral AppResponse report.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.