We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"The major advantage of the product is estate management."
"I like the event management part."
"It is a very stable product."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"It's the completeness of the solution that we like the most."
"Visualizations helped the organisation with a better understanding of its KPIs."
"The initial setup isn't overly complex."
"Visualizations are the best way to understand deviation techniques from the norm."
"We solve issues that we previously could not since we now have the data."
"Splunk has significantly reduced the time in performing the task of aggregating logs, reviewing as well as time spent during investigations."
"The level of robustness on offer is very good."
"The most valuable features for us include its robust log management capabilities, which allow us to efficiently handle and retain logs for extended periods as needed."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"Deployment requires lots of resources (servers). It has too many consoles."
"The solution could improve its price."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"There are limitations with Splunk not detecting all user activity, especially on mainframes and network devices."
"The Enterprise Security app could be improved. We have had trouble with it working from the first day."
"We had an instance when Splunk failed and it took us a couple of days to recover."
"Not even Splunk's support guy, who came to our firm, could help with defining proper role management."
"The UI can be difficult to understand for non-technical people."
"I think the machine learning should be emphasized. Now, it's really important to analyze Big Data, data mining. A SIEM solution, like Splunk, needs an improved data mining solution, artificial intelligence."
"I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have the answers that I need."
"Cybersecurity and infrastructure monitoring have room for improvement."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and AppDynamics, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
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