Compare CA Cloud Service Management vs. Zendesk
CA Cloud Service Management is ranked 18th in Help Desk Software with 1 review while Zendesk which is ranked 19th in Help Desk Software. CA Cloud Service Management is rated 8.0, while Zendesk is rated 0. The top reviewer of CA Cloud Service Management writes "It has improved our organization through automatic tasks". On the other hand, CA Cloud Service Management is most compared with CA Service Desk Manager, whereas Zendesk is most compared with ServiceNow, Atlassian Confluence and JIRA Service Desk.
Most Helpful Review | |||
| Use Zendesk? Share your opinion. | ||
 Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019. 359,759 professionals have used our research since 2012. | |||
Quotes From Members
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Ranking  | |
Views 2,678 Comparisons 193 Reviews 1 Average Words per Review 152 Avg. Rating 8.0 | Views 19,648 Comparisons 4,098 Reviews 0 Average Words per Review 0 Avg. Rating N/A |
Top Comparisons | |
 Compared 100% of the time. |  Compared 45% of the time.  Compared 8% of the time. Compared 7% of the time. |
Also Known As | |
| Nimsoft Service Desk | |
Learn | |
| CA Technologies | Zendesk |
Overview | |
| CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks. | Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com. |
Offer | |
Learn more about CA Cloud Service Management | Learn more about Zendesk |
Sample Customers | |
| Oakwood Systems Group | Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania |
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,759 professionals have used our research since 2012.
See also CA Cloud Service Management Reviews, Zendesk Reviews, and our list of Best Help Desk Software Companies.
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