CA Cloud Service Management vs. Zendesk

CA Cloud Service Management is ranked 16th in Help Desk Software with 2 reviews vs Zendesk which is ranked 6th in Help Desk Software with 3 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of Zendesk writes "Its set up makes it easier for everyone to use. ". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and BMC Helix Remedy. Zendesk is most compared with ServiceNow, JIRA Service Desk and TOPdesk. See our CA Cloud Service Management vs. Zendesk report.
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Quotes From Members Comparing CA Cloud Service Management vs. Zendesk

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Ranking
Views
2,582
Comparisons
292
Reviews
2
Followers
288
Avg. Rating
7.5
Views
17,718
Comparisons
4,346
Reviews
3
Followers
983
Avg. Rating
8.7
Views
0
Comparisons
0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
See more CA Cloud Service Management competitors »
Compared 29% of the time.
Compared 15% of the time.
Compared 5% of the time.
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Also Known As
Nimsoft Service Desk
Website/Video
CA Technologies
Zendesk
Null Vendor
Overview
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Sample Customers
Oakwood Systems GroupShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
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