CA Cloud Service Management vs Zendesk

CA Cloud Service Management is ranked 14th in Help Desk Software with 2 reviews vs Zendesk which is ranked 6th in Help Desk Software with 4 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of Zendesk writes "Its set up makes it easier for everyone to use. ". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. Zendesk is most compared with ServiceNow, JIRA Service Desk and TOPdesk. See our CA Cloud Service Management vs Zendesk report.
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Quotes From Members Comparing CA Cloud Service Management vs Zendesk

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Ranking
RANKING
Views
2,560
Comparisons
474
Reviews
2
Followers
445
Avg. Rating
7.5
Views
17,075
Comparisons
4,732
Reviews
4
Followers
1,202
Avg. Rating
9.0
Top Comparisons
Top ComparisonsSee more CA Cloud Service Management competitors »
Compared 28% of the time.
Compared 15% of the time.
Compared 5% of the time.
See more Zendesk competitors »
Also Known As
Also Known AsNimsoft Service Desk
Website/Video
Website/VideoCA Technologies
Zendesk
Overview
OverviewCA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

OFFER
Learn more about CA Cloud Service Management
Learn more about Zendesk
Sample Customers
Sample CustomersOakwood Systems GroupShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
Top Industries
REVIEWERS
Financial Services Firm
25%
Healthcare Company
25%
Newspaper
13%
Media Company
13%
REVIEWERS
Software R&D Company
25%
Financial Services Firm
15%
Marketing Services Firm
10%
Non Profit
10%
VISITORS READING REVIEWS
Media Company
15%
Financial Services Firm
13%
Comms Service Provider
8%
Marketing Services Firm
6%
Company Size
Company Size
REVIEWERS
Small Business
14%
Midsize Enterprise
7%
Large Enterprise
79%
REVIEWERS
Small Business
38%
Midsize Enterprise
44%
Large Enterprise
18%
VISITORS READING REVIEWS
Small Business
38%
Midsize Enterprise
27%
Large Enterprise
35%
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288,256 professionals have used our research since 2012.
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