CA Cloud Service Management vs Zendesk
CA Cloud Service Management is ranked 15th in Help Desk Software with 2 reviews vs Zendesk which is ranked 5th in Help Desk Software with 6 reviews. The top reviewer of CA Cloud Service Management writes "I can do an upgrade that night and the next morning my system will be up. Would like it to be more visually appealing". The top reviewer of Zendesk writes "Its set up makes it easier for everyone to use. ". CA Cloud Service Management is most compared with ServiceNow, CA Service Desk Manager and IBM Tivoli Service Request Manager. Zendesk is most compared with ServiceNow, JIRA Service Desk and TOPdesk. See our CA Cloud Service Management vs Zendesk report.
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Based on 2 reviews. |
Most Helpful Review | |||||
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 Find out what your peers are saying about CA Cloud Service Management vs Zendesk and others in Help Desk Software. 269,608 professionals have used our research since 2012. | |||||
Quotes From Members Comparing CA Cloud Service Management vs Zendesk
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:Find out what your peers are saying about CA Cloud Service Management vs Zendesk and others in Help Desk Software. 269,608 professionals have used our research since 2012. | ||
Ranking | ||
| RANKING | Views 2,523 Comparisons 698 Reviews 2 Followers 589 Avg. Rating 7.5 | Views 16,409 Comparisons 5,084 Reviews 7 Followers 1,550 Avg. Rating 8.9 |
Top Comparisons | ||
| Top Comparisons |  Compared 23% of the time.  Compared 14% of the time.  Compared 8% of the time. | Compared 28% of the time.  Compared 15% of the time.  Compared 5% of the time. |
Also Known As | ||
| Also Known As | Nimsoft Service Desk | |
Website/Video | ||
| Website/Video | CA Technologies | Zendesk |
Overview  | ||
| Overview | CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks. | Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com. |
OFFER | ||
Learn more about CA Cloud Service Management | Learn more about Zendesk | |
Sample Customers | ||
| Sample Customers | Oakwood Systems Group | Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania |
Top Industries | ||
| Top Industries | REVIEWERS 25% 25% 13% 13% | REVIEWERS 29% 10% 10% 10% VISITORS READING REVIEWS 16% 12% 8% 6% |
Company Size | ||
| Company Size | REVIEWERS 14% 14% 71% | REVIEWERS 37% 47% 16% VISITORS READING REVIEWS 38% 27% 35% |
Find out what your peers are saying about CA Cloud Service Management vs Zendesk and others in Help Desk Software.
269,608 professionals have used our research since 2012.
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