We performed a comparison between SailPoint IdentityIQ and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"Omada offers a technical solution that addresses both our needs."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"It is a stable tool, which we run in our complex environment."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"One of the most valuable aspects of SailPoint is its open integration interface."
"Access certification and provisioning are two of the solutions most valuable features."
"The compliance features are the most valuable features."
"Using the implementation guide, I was able to implement the solution with ease."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It is easy to use, and does not requires an extensive programming or development background."
"Streamlines user access, consolidates applications."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Automated provisioning removes manual labor and manual provisioning."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The Omada support response time has room for improvement."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The solution should be made more agile for customers to own or configure."
"Functionality and usability could be improved."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"I think that the onboarding framework could be improved."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"The UI is complex."
"SailPoint IdentityIQ could be cheaper."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"It is not readily available and cannot be downloaded from the net."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"It tends to be more expensive, but at the end of the day, it works."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The development process to create this connector is not as easy as I would like."
"The reporting functions."
"The product works slowly while accessing cloud-native solutions."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The support from Symantec Identity Governance and Administration could improve."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. SailPoint IdentityIQ is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Oracle Identity Governance, whereas Symantec Identity Governance and Administration is most compared with AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management, BeyondTrust Endpoint Privilege Management and OpenIAM Identity Governance. See our SailPoint IdentityIQ vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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I checked with a colleague who has more “hands-on” experience, here is his response:
If so CA IDM please no. They have done some work but it’s still not good performance-wise. It has been updated from the original netegrity or whatever code (as of a couple of years the scripts still had that in the header comments, as in untouched in years after purchase). I am not saying SailPoint is the cat's meow, as I don’t know. But given my experiences with CA IDM, and its use internally. It’s complex, does a lot but doesn’t perform very well. At one time there was an issue with data integrity due to the replication cycle (2 repositories, user/id, and a replication repository just for that and data are flushed through both in sequence) as in the last change to data was not necessarily applied in sequence. Results were last change was not the attribute state. Surely that has been fixed by now but with CA you never know. And that’s another issue. My experiences with CA support pretty much got the right support engineer, you get real answers. The wrong one, not so much. If I was starting from scratch I might well consider OpenAM. The commercial product I am pretty sure but a great IAM swiss army knife. It’s descended from Sun One which oracle tossed out when they bought sun over their own IAM product.
When you say "differences" are you looking at a feature-by-feature comparison or at an overall level - the various "-abilities" like implement-ability, integrate-ability, support-ability, afford-ability and so on?