We performed a comparison between DX Unified Infrastructure Management and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"It is very scalable."
"Monitors the infrastructure asset and also monitors as an IT service."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"MultiWAN and Balance service"
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The stability of New Relic APM is very good."
"It does everything we wanted it to do."
"The Wi-Fi side needs improvement."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Currently lacks a mobile application which would be helpful."
"The UIM has no features through goods and services yet. "
"We would like to see automatic network topology."
"It would be good to implement views showing the aggregated status graphically."
"It needs a little bit more functionality in the Admin Console."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The browser isn't exactly reliable."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"There were some settings we had issues with."
"It is very difficult to award the service level cycles at an endpoint level."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The solution must provide better support for Azure Web Apps service."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. DX Unified Infrastructure Management is rated 8.2, while New Relic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our DX Unified Infrastructure Management vs. New Relic report.
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