We performed a comparison between CA Unified Communications Monitor and PRTG Network Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We can manage the entire system across the network and troubleshoot the pain points."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"The most valuable feature of this solution is being able to see things graphically."
"The installation is not that complex."
"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"It improves the status of my infrastructure, from networking devices to real-time machines."
"My opinion is that this solution is not very expensive."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software"
"The Wi-Fi side needs improvement."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"It would be nice if it gave us alerts via Gmail or SMS message."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."
"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."
"I would like a more straightforward ability to create dashboards and maps. The network maps should be a bit more flexibility in the GUI to do what we need to do."
"The technical support service should be improved."
"The database needs improvement."
Earn 20 points
CA Unified Communications Monitor is ranked 77th in IT Infrastructure Monitoring while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. CA Unified Communications Monitor is rated 6.6, while PRTG Network Monitor is rated 8.2. The top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". CA Unified Communications Monitor is most compared with , whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager.
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