Compare PRTG Network Monitor vs. Zabbix

PRTG Network Monitor is ranked 3rd in Network Monitoring Software with 29 reviews while Zabbix which is ranked 1st in Network Monitoring Software with 15 reviews. PRTG Network Monitor is rated 8.4, while Zabbix is rated 8.4. The top reviewer of PRTG Network Monitor writes "Tells me when things are about to fall over, allowing me to preempt, preventing downtime". On the other hand, the top reviewer of Zabbix writes "Reasonable network monitoring which works okay if you don't mind the glitches". PRTG Network Monitor is most compared with SolarWinds NPM, Zabbix and ManageEngine OpManager, whereas Zabbix is most compared with Centreon, Nagios XI and Icinga. See our PRTG Network Monitor vs. Zabbix report.
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36,568 views|18,826 comparisons
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76,852 views|33,116 comparisons
Most Helpful Review
Find out what your peers are saying about PRTG Network Monitor vs. Zabbix and other solutions. Updated: July 2019.
354,290 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface.We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation.I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.

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The most valuable feature is the ability to span multiple technologies and multiple vendors.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly.

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Simple network monitoring that is easy to install and manage.We have two important servers. One server is an educational server. The second server is an enterprise server which we need to support about 24,000 clients. We needed these servers to operate very well. We needed to prevent the servers from crashing. Zabbix helped us in this way.Working on OS level features helps us do real analyses to determine conditions.Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold.We use it to monitor and manage our servers.Every new asset placed in the environment can be automatically detected, predicting human failures.It can send messages to our ticketing system.It has good graphs of what is going on within the operating system.​

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Cons
I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning.Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services.The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.I would like to see a better UI, one which is more responsive.The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.

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The dashboarding definitely needs improvement.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information.

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The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance.The Zabbix dashboard is somewhat complicated. I like to use this product to monitor the network. I like to have a dashboard to monitor our situation and the correctness of other routers.Adding a mapping subsystem would be helpful.I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this.Correlation of events would be a wonderful addition.​I would like to better be able to monitor Oracle processes.​Look and feel.

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Pricing and Cost Advice
The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities.You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.The solution is very effective, despite the low price.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.The pricing is acceptable.They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.For more complex tasks, we use prepaid support days and ask Centreon to come onsite.

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We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out.

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It is free, which allows us to reduce costs.It is worth every cent to pay or even study to do your own installation.We’re using the free version, which covers all our current needs.

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Also Known As
PRTG
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Centreon
Paessler AG
Zabbix
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance. PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

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Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust BankBodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
Top Industries
VISITORS READING REVIEWS
Financial Services Firm18%
Comms Service Provider16%
Logistics Company14%
Energy/Utilities Company14%
REVIEWERS
Comms Service Provider13%
Financial Services Firm13%
Construction Company9%
Energy/Utilities Company4%
VISITORS READING REVIEWS
Financial Services Firm14%
Comms Service Provider10%
Pharma/Biotech Company8%
Energy/Utilities Company7%
REVIEWERS
Financial Services Firm17%
University17%
Energy/Utilities Company8%
Software R&D Company8%
VISITORS READING REVIEWS
Comms Service Provider20%
K 12 Educational Company Or School12%
Financial Services Firm11%
University11%
Find out what your peers are saying about PRTG Network Monitor vs. Zabbix and other solutions. Updated: July 2019.
354,290 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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