PRTG Network Monitor Reviews

Filter by:Reset all filters
industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
rating
Loading...
Filter Unavailable
Anton James
Real User
IT Manager at Silverstring LTD
Apr 14 2019

What is most valuable?

One of its valuable features is the fact that it handles multiple operating systems. I've started moving over to Linux and away from Microsoft. Having the guys try to… more»

How has it helped my organization?

It allows me to spend less time firefighting and patching servers, and to spend more time with our customers, fixing their environments. Ironically, some of them have… more»

What needs improvement?

It would be good if there were better graphical interfaces when you have it on multiple monitors. The way I use it is on multiple monitors so the department can see what's… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us.

If you previously used a different solution, which one did you use and why did you switch?

We used to use an old product called Servers Alive. It was good but very basic. It helped every once in a while, but it just didn't have anywhere near the kind of insights… more»

What other advice do I have?

Give it a try. You can do a lot with the free version that you download. But the sensors that you get with the extra packs make life so much easier because you can… more»

Which other solutions did I evaluate?

I tried out a few of the free solutions, but I just couldn't get on with them. Since going with PRTG, we haven't bothered looking anywhere else because it has done… more»
Anthony Grant-Marston
Real User
Network Engineer at a tech vendor with 51-200 employees
Apr 17 2019

What is most valuable?

The product is easy to use. The web interface is fantastic. It is very easy to create a user, giving it to someone with little explanation of how to use it. That is its… more»

How has it helped my organization?

The scheduling has improved organization, effectively the ability to set maintenance windows where alerts won't go off on an evening. We have an on call router, as many… more»

What needs improvement?

The desktop app is terrible. If I had to pick any flaw with the product, that is it. It seems like they haven't updated it. It has been six months since I last used it… more»

What's my experience with pricing, setup cost, and licensing?

We bought a license for 4000 sensors.

If you previously used a different solution, which one did you use and why did you switch?

Before PRTG, we used something called MRTG, which was an open source alternative. Previously, it was very clustered, small monitoring systems which were just syslog-based… more»

What other advice do I have?

PRTG is great for everyone. It is really broad, and you can use it as intrinsically and technically as you want. At the same time, you can get some nice, clean, concise… more»

Which other solutions did I evaluate?

We looked at the market, and it wasn't PRTG at first, which was just something we found from recommendations from other people along with a carrier that we worked with, a… more»
Find out what your peers are saying about Paessler AG, SolarWinds, Zabbix and others in Network Monitoring Software. Updated: October 2019.
371,639 professionals have used our research since 2012.
Lewis Stonier
Real User
Engineer at Datacentreplus
Apr 17 2019

What is most valuable?

* It's really easy to use. * You can see as soon as there is a problem and you can track it down pretty quickly. * You don't have to go through loads of options to find… more»

How has it helped my organization?

With the monitoring, certainly for some of our customers that are hosting websites, we've added in PRTG's advanced http sensors, to provide them site monitoring in… more»

What needs improvement?

It has to be installed on a Windows machine. We'd prefer it if we could install the actual control panel on a Linux. In addition, I wouldn't mind better categories for the… more»

What's my experience with pricing, setup cost, and licensing?

One thing I like is that when you buy sensors, it's a perpetual license, so once you buy 2,000 sensors, you've got 2,000 sensors; it's not a recurring cost. With some… more»

If you previously used a different solution, which one did you use and why did you switch?

We started off using open source, Nagios/Cacti-type monitoring software utilities. Yes, they're open source and they don't cost you anything, but adding devices is quite… more»

What other advice do I have?

You can get the trial version of PRTG, you can get a load of sensors and the actual software package to try. Install it, give it a go, it is very easy to set up. SNMP is… more»

Which other solutions did I evaluate?

We looked at SolarWinds. If I remember correctly, it came down to cost. In that regard, PRTG did work out cheaper. In addition, one of our engineers had previously worked… more»
Callum Williams
Real User
Systems Engineer at Converse Pharma Group
Apr 21 2019

What is most valuable?

The nitty-gritty that you can get down to in terms of monitoring individual things. While seeing if the service or hard drives have halfway fallen out is fine, being able… more»

How has it helped my organization?

The remote probes are absolutely fine. They allow us to connect from sites. We have a few different sites spaced across the UK. The remote probes serve a purpose, like… more»

What needs improvement?

I would like a live chat solution. This would be useful and handy, especially with the ability to provide logs and an overview of what we are doing at that moment in time… more»

What's my experience with pricing, setup cost, and licensing?

While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.

If you previously used a different solution, which one did you use and why did you switch?

We had sort of massive bandwidth bottlenecks, where our sites used VoIP telephonics. So, when something was throttling the bandwidth for one site, they wouldn't be able to… more»

What other advice do I have?

Spend your time looking into PRTG and give it a trial. They're more than happy to give you a trial license for 30 days or so. Get it up and running on a certain site or… more»

Which other solutions did I evaluate?

We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner. We had read… more»
Jon Bowler
Real User
Cloud Engineer at Software Cloud Limited
Apr 15 2019

What is most valuable?

* The alerting is the most valuable feature. * I also like the iPhone app. I get alerts in an email on the iPhone app. * There are plenty of sensors for what we need. It's… more»

How has it helped my organization?

We were blind before. We implemented PRTG to get visibility and to get alerts on when CPU is spiking or RAM is spiking. The benefits are that it keeps us proactive. It… more»

What needs improvement?

In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that… more»

What's my experience with pricing, setup cost, and licensing?

We've got 1,000 nodes and I believe it's a few hundred quid a month.

If you previously used a different solution, which one did you use and why did you switch?

We were just using the Azure monitoring because all our resources were in Azure. We knew we needed to switch because the service kept filling up in terms of space and the… more»

What other advice do I have?

Get a trial set up and see what it can do. It's really intuitive. It's really straightforward. You get what you need to know out of it and the email alerts are… more»

Which other solutions did I evaluate?

We did trial four solutions, including PRTG. Obviously, we were using Azure, and I can't remember the others. They may have been SolarWinds and Opsgenie but that wasn't… more»
Daniel Cattigan
Real User
Infrastructure Team Lead at a leisure / travel company with 501-1,000 employees
Apr 18 2019

What is most valuable?

The dashboarding is simple to use. We have one of the full dashboards, which is shaped like a donut. We call it the donut doom. If we ever see red on the donut doom, we… more»

How has it helped my organization?

It has made us more proactive. Instead of waiting for the users to report failures to us, we can very quickly see things on a nice, easy dashboard and respond to it… more»

What needs improvement?

We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull… more»

What's my experience with pricing, setup cost, and licensing?

In my company now, we are using the free version. In previous companies, we have had unlimited licenses and going beyond 10,000 sensors with 50 different branch offices.

If you previously used a different solution, which one did you use and why did you switch?

We implemented the free solution in this company, but it is what I was familiar with. I have used the solution in previous companies before. We did have another monitoring… more»

What other advice do I have?

Take a couple of hours in an afternoon and deploy the free version. See what type of sensors are out there, then give it a go. You will find very quickly that it's quite a… more»

Which other solutions did I evaluate?

Primarily, we use PRTG because I am familiar with it. We have licenses for SCOM, but the complexity in setting up that type of solution put us off. It is very much a big… more»
Andy Shephard
Real User
Information Security Analyst at a financial services firm with 51-200 employees
Apr 16 2019

What is most valuable?

The most valuable feature is the dashboard interface. It's very clean, it's very simple to use. The alerting is also excellent, it's just what you need. It's not too… more»

How has it helped my organization?

We've used the historical data quite a bit. It has fed into our DR process, which was not a main use case but has been quite handy. We've got monitoring on a number of our… more»

What needs improvement?

We've got a few sensors deployed in the network but not too many. We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of… more»

What's my experience with pricing, setup cost, and licensing?

We've got the unlimited package. I don't know the licensing situation today, but I believe it was around the £15,000 per year mark. It's probably about a couple of grand… more»

If you previously used a different solution, which one did you use and why did you switch?

We had two or three solutions and we wanted to consolidate. One of them was SolarWinds ipMonitor, but I can't remember what the development one was now. They were going… more»

What other advice do I have?

Scrub out your requirements. PRTG does the network side very well indeed. If asset monitoring and integrations with other products are really important for you then it… more»

Which other solutions did I evaluate?

We had a look at SolarWinds, their network monitoring suite, which was the big player in the market. It's got a price tag to match and that was certainly a factor… more»
Tim Deighton
Real User
Infrastructure Manager at a logistics company with 10,001+ employees
Apr 15 2019

What is most valuable?

The immediacy of the alerting is the most valuable feature. My role is to keep our network up and running. We have a dashboard in the office and are able to see things… more»

How has it helped my organization?

The historical data is used for looking at trends: Where we are versus where we were and whether or not additional loads may be our system. We are able to see this over a… more»

What needs improvement?

Although they are fairly comprehensive with what you can do with them, the mapping and dashboards are a bit clunky to set up. I would like a more straightforward ability… more»

What's my experience with pricing, setup cost, and licensing?

We are licensed for 2500 endpoints.

If you previously used a different solution, which one did you use and why did you switch?

Prior to implementing this, we had some very basic home written ways of determining things, like remaining space on disk. It was very fundamental and wasn't fit for the… more»

What other advice do I have?

I would be happy to recommend PRTG. I have no qualms with it whatsoever. It does what we need it to do and is flexible. There are some areas, like setting up dashboards… more»

Which other solutions did I evaluate?

I don't have any comparison with direct competitors. We have been using PRTG for the better part of possibly ten years now. We haven't found the feature set lacking… more»
See 19 More PRTG Network Monitor Reviews

Articles

User Assessments By Topic About PRTG Network Monitor

Find out what your peers are saying about Paessler AG, SolarWinds, Zabbix and others in Network Monitoring Software. Updated: October 2019.
371,639 professionals have used our research since 2012.

PRTG Network Monitor Questions

What is PRTG Network Monitor?

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
Also known as
PRTG
PRTG Network Monitor customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Read Archived Reviews
Highlights
Nice product with an easy interface to use and a large variety of sensors.
PRTG has improved our visibility and response time to issues related to remote sites.
The product is simple and easy to implement.
I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation.
It helps the entire organization become digitally enabled.
I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server.
It improves the status of my infrastructure, from networking devices to real-time machines.
See more »
BUYER'S GUIDE
Download our free Network Monitoring Software Report and find out what your peers are saying about Paessler AG, SolarWinds, Zabbix, and more!
Sign Up with Email