Compare ManageEngine OpManager vs. PRTG Network Monitor

ManageEngine OpManager is ranked 18th in Network Monitoring Software with 8 reviews while PRTG Network Monitor is ranked 2nd in Network Monitoring Software with 27 reviews. ManageEngine OpManager is rated 8.2, while PRTG Network Monitor is rated 8.6. The top reviewer of ManageEngine OpManager writes "The ability to better customize the views helps us target exactly what information gets to the people who need to know it". On the other hand, the top reviewer of PRTG Network Monitor writes "Tells me when things are about to fall over, allowing me to preempt, preventing downtime". ManageEngine OpManager is most compared with PRTG Network Monitor, SolarWinds NPM and Zabbix, whereas PRTG Network Monitor is most compared with SolarWinds NPM, Zabbix and ManageEngine OpManager. See our ManageEngine OpManager vs. PRTG Network Monitor report.
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Most Helpful Review
Find out what your peers are saying about ManageEngine OpManager vs. PRTG Network Monitor and other solutions. Updated: September 2019.
372,906 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution offers very good integration capabilities.The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most.It helps us a lot for monitoring our servers in one console, instead of going to individual servers.The most valuable feature is the network-related reporting.The solution's most valuable feature is its ability to reach most of our network devices and get the most from them.Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash.Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment.Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status.

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The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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Cons
The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs.The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now.The licensing for this solution is not straightforward and should be improved.The dashboard has some limitations and should be more user-friendly.The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc.The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles.Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available.It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically.

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I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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Pricing and Cost Advice
The licensing costs depend on the number of devices and accounts that are being monitored by the solution.As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance.

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At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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8.4
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22,326
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25
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8.5
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Compared 11% of the time.
Compared 13% of the time.
Also Known As
OpManagerPRTG
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ManageEngine
Paessler AG
Overview
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
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Sample Customers
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLCJameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Top Industries
REVIEWERS
Financial Services Firm29%
Wholesaler/Distributor14%
Non Tech Company14%
Maritime Company14%
VISITORS READING REVIEWS
Comms Service Provider27%
Software R&D Company17%
Transportation Company12%
Media Company9%
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Paper And Forest Products4%
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider13%
Media Company7%
Government6%
Company Size
REVIEWERS
Small Business17%
Midsize Enterprise25%
Large Enterprise58%
REVIEWERS
Small Business29%
Midsize Enterprise32%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise10%
Large Enterprise58%
Find out what your peers are saying about ManageEngine OpManager vs. PRTG Network Monitor and other solutions. Updated: September 2019.
372,906 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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