We performed a comparison between ManageEngine OpManager and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product provides intensive reports."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"The application monitoring is the solution's most valuable feature."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
"The most valuable feature is the network-related reporting."
"The setup was easy."
"Some of the useful features are NetFlow and analytics."
"The product is simple and easy to implement."
"It gives me a live view of the traffic on the WAN."
"The solution is very easy to use and the web provides information with ease."
"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"Speed of deployment is one of the most valuable features."
"The Wi-Fi side needs improvement."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"The integration with various OEM products could be simplified."
"We would like the solution's customize and build functionality to be more user-friendly."
"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."
"The dashboard could include more features."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."
"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"Along with more room for automation, more room for advanced configuration can be integrated into the solution."
"I've encountered a challenge in my functions, particularly in adding and printing."
"This product can be improved by updating the net flow interface. The one that is in place works – I can get all the information I need from it – but it is a little bit clunky."
"Needs ability to monitor standard notification time (notify after X time)."
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. ManageEngine OpManager is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, SCOM, Nagios XI and WhatsUp Gold, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Fortinet FortiSIEM. See our ManageEngine OpManager vs. PRTG Network Monitor report.
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