2018-07-26T06:59:00Z

What is your experience regarding pricing and costs for PRTG Network Monitor?


Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

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1919 Answers

author avatar
Top 20Real User

We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.

2019-06-13T12:36:00Z
author avatar
Real User

I'm not involved in the commercial aspect of the solution, but the pricing is very low compared to other solutions.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

Cost was a factor when selecting this solution, but it just did everything we wanted it to do. The key thing was having it agentless, so we didn't have to maintain the local nodes. Our licensing costs are 10,000 euros over three years. We've a three year contract with that, then we will just maintain it on a yearly basis.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

In my company now, we are using the free version. In previous companies, we have had unlimited licenses and going beyond 10,000 sensors with 50 different branch offices.

2019-04-10T09:43:00Z
author avatar
Real User

We bought a license for 4000 sensors.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.

2019-04-10T09:43:00Z
author avatar
Real User

One thing I like is that when you buy sensors, it's a perpetual license, so once you buy 2,000 sensors, you've got 2,000 sensors; it's not a recurring cost. With some products, it's a subscription model where you pay every year.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version. I would like better pricing models for smaller businesses. The free version is fantastic, but it's too restrictive. If they could just get up to 200 sensors for a reasonable fee for on-premise, I would give PRTG my credit card right now.

2019-04-10T09:43:00Z
author avatar
Real User

We are licensed for 2500 endpoints.

2019-04-10T09:43:00Z
author avatar
Real User

We've got the unlimited package. I don't know the licensing situation today, but I believe it was around the £15,000 per year mark. It's probably about a couple of grand per month, at most.

2019-04-10T09:43:00Z
author avatar
Real User

We pay for a perpetual license and we have a support fee.

2019-04-10T09:43:00Z
author avatar
Reseller

Give the soluton serious consideration. If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out.

2019-04-10T09:43:00Z
author avatar
Real User

The historical data does not help us optimize our network performance, as we are not really using it to that level. We could, but because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

We've got 1,000 nodes and I believe it's a few hundred quid a month.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

On a yearly basis, I believe it's between £1,200 and £1,500. It's relatively inexpensive, for what we need.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.

2019-04-10T09:43:00Z
author avatar
Top 20Real User

The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us.

2019-04-10T09:43:00Z
author avatar
Top 20Reseller

When you buy PRTG, everything comes in one bundle. Licensing is very easy. It is not like SolarWinds or Ops Manager, where I can buy pieces separately if I want high availability or Syslog. It becomes painful. The basic version looks cheap, but NetFlow has to be bought separately on SolarWinds. In PRTG, there are no questions asked, and everything comes together. SolarWinds is a bit complex, so the customer may have to buy the product license and have to pay a little extra for training and deployment of the license. In the case of PRTG, the product is so easy that we give the customer three online sessions, and they are happy since we don't charge them for that.

2018-07-26T06:59:00Z
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