CA Unified Communications Monitor Overview

CA Unified Communications Monitor is the #3 ranked solution in our list of top Unified Communications Monitoring tools. It is most often compared to Zabbix: CA Unified Communications Monitor vs Zabbix

What is CA Unified Communications Monitor?

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

CA Unified Communications Monitor is also known as CA UC Monitor.

CA Unified Communications Monitor Customers

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CA Unified Communications Monitor Reviews

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itarchit489981
IT Architect at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
Dec 3, 2019
Good end-to-end voice quality monitoring and offers valuable features

What is our primary use case?

The solution is monitoring a call center solution for one of our customers. The call center is key in the business process of our customer

Pros and Cons

  • "Good end-to-end monitoring"
  • "The solution should have automatic baseline detection."

What other advice do I have?

You have to closely implement. When you implement it, you have to work very well with the team who's implementing the voice platform. A mistake we made was not working closely enough and that had to be corrected, then everything was working flawlessly. I would rate this solution between a 7 and an 8 out of 10. There's a limited focus in the product. It has some nice features as well. But it has limited widgets. It works very well, but there's a limited number of widgets.