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Most Helpful Review
Use Spiceworks? Share your opinion.
Find out what your peers are saying about Centreon vs. Spiceworks and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.""I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.""The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.""It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface.""We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation.""I can't point to one valuable feature. All of Centreon is good.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."

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"The solution is very stable. It's reliable and efficient.""The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.""The most valuable features are the inventory and personalization.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.""The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"I would like to see a better UI, one which is more responsive.""The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.""Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.""I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning.""Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services.""There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

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"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.""It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.""The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities.""You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
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Top Answer: The most valuable features are the inventory and personalization.
Top Answer: Having an integrated asset management tool, where I can plug in things that are offline, would be good. If I have taken… more »
Top Answer: I primarily use this solution for the Spiceworks Inventory system, as well as for helpdesk-related stuff. I have used it… more »
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability
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VMware
Centreon
Spiceworks
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about Centreon
Learn more about Spiceworks
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftAirbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider19%
Financial Services Firm12%
Retailer5%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider22%
Government7%
Media Company6%
REVIEWERS
Manufacturing Company11%
Construction Company7%
Hospitality Company7%
Retailer7%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company19%
University8%
Government8%
Company Size
No Data Available
REVIEWERS
Small Business45%
Midsize Enterprise9%
Large Enterprise45%
VISITORS READING REVIEWS
Small Business33%
Midsize Enterprise2%
Large Enterprise66%
REVIEWERS
Small Business51%
Midsize Enterprise29%
Large Enterprise20%
Find out what your peers are saying about Centreon vs. Spiceworks and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
Centreon is ranked 6th in IT Infrastructure Monitoring with 6 reviews while Spiceworks is ranked 16th in IT Infrastructure Monitoring with 5 reviews. Centreon is rated 8.8, while Spiceworks is rated 8.4. The top reviewer of Centreon writes "If a connection is broken or disrupted, the remote server will obtain a view of your environment and server availability". On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". Centreon is most compared with Zabbix, Nagios XI, Nagios Core, PRTG Network Monitor and Icinga, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, Nagios Core and Pandora FMS. See our Centreon vs. Spiceworks report.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.