We performed a comparison between Cisco Secure Firewall and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I'm pretty happy with its reliability. It is also very scalable."
"Good performance, stability, and virtual domain ability."
"We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
"Mainly the FortiGate reporting system is very good. It guides us through all the expectations of security. Fortinet provides us all that we need for security. Also, Fortinet FortiGate is a next-generation firewall. It is much more advanced than others."
"Security, SD-WAN, and Streetscape are valuable features."
"FortiGate SD-WAN facilitated a smooth transition for our customers between their two internet service providers, ensuring uninterrupted connectivity without any downtime."
"Easy to use support and licensing portal as well as activation process."
"It is a very user-friendly product."
"The TAC is always very helpful. We pay for Tier 1 support, so we get whatever we need from them. They always give us a solution. If they can't give us an answer that day, they get back to us within at least 24 hours with a solution or fix. I have never had a problem with the TAC. I would rate them as 10 out of 10."
"The technical team is always available when we have problems."
"Cisco offers a great educational series to train users on their devices."
"The stability is good. Very simple. Upgrades are great."
"The information coming from Talos does a good job... I like the fact that Cisco is working with them and getting the information from them and updating the firewall."
"The security features are the most valuable. My customers find the security products very useful because nowadays there are many threats from the internet and other malicious users. The security products really help."
"The most valuable feature for the customers is that they can control what communication is allowed and what is not allowed. That is, they can allow or deny client traffic."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The solution has reduced cyberattacks."
"Overall, we're very happy with our product."
"After a proper implementation, the maintenance is very low."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"Tech support is good."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The non-error conserve mode has room for improvement."
"The logs need to be better. They need to be more visible and easier to access."
"I would suggest that Fortinet add sandboxing to their solution."
"The ease of use could be improved."
"The user interface could be improved to make it less confusing and easier to set up."
"There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."
"The user interface could be improved."
"Currently, without the additional reporting module, we only have access to basic reporting."
"The solution could offer better control that would allow the ability to restrictions certain features from a website."
"The operation of the ASA is good but the problem is that whenever you require an upgrade, there are multiple pieces of software that you have to upgrade. Extensive planning is required, because if you upgrade one piece of the software it has to be compatible with the others as well. You always need to check the compatibility metrics."
"Most of the time, when I try to run Java, it is not compatible with ASA's current operating systems."
"The Cisco Firewall UI could be improved."
"The stability could be better because we have a lot of issues with the stability of Cisco Firepower."
"The throughput highlighted on the datasheet (10Gbps) should be reviewed. This throughput is only for a UDP running environment, which you will never find in the real world. Rather consider a multiprotocol throughput."
"The application detection feature of this solution could be improved as well as its integration with other solutions."
"Setting firewall network rules should be more straightforward with a clearer graphical representation. The rule-setting method seems old-fashioned. The firewall and network rules are separate from the Firepower and web access rules."
"Cloud App’s database should be improved."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"Zscaler Internet Access could improve by adding a VPN feature."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
Cisco Secure Firewall is ranked 4th in Firewalls with 404 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Cisco Secure Firewall is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Cisco Secure Firewall writes "Highlights and helps us catch Zero-day vulnerabilities traveling across our network". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Cisco Secure Firewall is most compared with Palo Alto Networks WildFire, Netgate pfSense, Meraki MX, Sophos XG and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Cisco Secure Firewall vs. Zscaler Internet Access report.
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