We performed a comparison between Citrix Endpoint Management and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the policy CSPs."
"The initial setup is not complex."
"I like that we can implement conditional access."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"We have found the solution is capable of scaling."
"The Asset Management and Auto Pilot are valuable features."
"The mobile application management, MAM, is the most useful aspect of the solution."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The product is capable of acting in many different ways to help secure architecture."
"We have seen improvements in compliance management on the devices."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The MAM applications of the product are great."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"I am most excited about a feature that is called User-Initialed Enrollment."
"Jamf is stable, reliable, secure and you have lots of customization options."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"One of the most valuable features is the ability to apply apply granular level restrictions to our machines, making them easy to manage remotely from the backend."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"More integration with monitoring tools is needed."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"Some enrollment features could be improved."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"The tool’s battery usage was high."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Requires integrating with ABM before enabling some of the features."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"The patch management needs improvement in Jamf Pro."
"I wish the inventory would have its own pane without having to do it as a search."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 103 reviews. Citrix Endpoint Management is rated 8.2, while Jamf Pro is rated 9.6. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Citrix Endpoint Management vs. Jamf Pro report.
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