We performed a comparison between Comindware Tracker and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was easy to set up my team with access credentials to their files."
"Customize workflow processes visually and interactively."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The feature I have found most valuable is the easy synchronization with other tools."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"Low code development."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"Good user interface and good add option."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"Provides the power to understand and automate processes."
"It is a stale solution."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"We are implementing the tool to triple our monthly transaction volume."
"It makes the company business processes work more efficiently."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"The initial setup seemed a bit complex, and there is no great documentation."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"There are not very many report templates, and if there were more, it would really help."
"I would like them to offer a one-time payment plan that one can choose."
"This solution lacks API integration with some popular websites."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"The analysis reports could be much better."
"Better integration with other products in the automation suite."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
Earn 20 points
Comindware Tracker is ranked 49th in Business Process Management (BPM) while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Comindware Tracker is rated 9.6, while IBM BPM is rated 7.8. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Comindware Tracker is most compared with , whereas IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow. See our Comindware Tracker vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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