Comindware Tracker Reviews

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Abdul Samad Irfan Shaik
Real User
Java Consultant at Liquidhub India Private Limited
Apr 19 2019

What is most valuable?

It is a great workflow management tool. The best part for us is its "low code approach", which means that we start with simple cases and grow as needed. Full support for… more»

How has it helped my organization?

This solution has solved a lot of our business problems, including the purchase of additional software for generating web forms and records. This enables the seamless… more»

What needs improvement?

Commindware is a bit complex and is difficult to understand. This is because everything we need to buy is here. We would like documentation that is helpful for setup and… more»

What's my experience with pricing, setup cost, and licensing?

It has very great software for a small budget. Regarding the setup process, it needs better documentation. This will help us to understand the procedure and other features… more»

If you previously used a different solution, which one did you use and why did you switch?

Prior to using Comindware, we were completely relying on Google Gmail, which is a very manual and time-consuming process. We felt it was better to switch, and we found… more»

What other advice do I have?

It's a great tool that I would recommend to all organizations for maintaining a better workflow management process. I recommend that everybody go with Comindware, as it is… more»

Which other solutions did I evaluate?

Prior to using this solution we tried dotProject. After using this and checking with various other vendors, we feel that Comindware is one of the best applications to fit… more»
Real User
Client Account Manager at a tech services company with 10,001+ employees
May 10 2019

What is most valuable?

Siloed working and non-standardized processes are very common aspects of any company. Comindware tracker workflows and business process management features allow easy and straightforward design and… more»

How has it helped my organization?

This solution has improved our organization in the following ways: * Process Improvement * Operational efficiency improvement * Analysis lead time reduction * Improved decision-making process * Lean… more»

What needs improvement?

There are two key topics which could be improved in this product: * The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not use a different solution prior to this.

What other advice do I have?

Comindware Tracker is really in an upper class due to the great UX/UI, easy features, and mobile flexibility. It is well aligned with the new digital and innovative solutions that are being demanded… more»

Which other solutions did I evaluate?

We evaluated the BPM BizAgi solution in addition to this one.
Find out what your peers are saying about Comindware, IBM, Intellect and others in Business Process Management. Updated: October 2019.
372,374 professionals have used our research since 2012.
Pavel Grebeshkov
Real User
SEO Manager at Familoop at a tech vendor
Mar 05 2018

What is most valuable?

* Easy deployment * Simple to modify and agile * Centralized web portal available via any desktop or mobile browser * Good customer service and technical support

How has it helped my organization?

In the past, it took one to two weeks for a capital expenditure request for the whole approval process. Now, it's for two to three days, including all the necessary… more»

What needs improvement?

It would be wonderful to have preintegration with more third party web services, in addition to MS Outlook and SharePoint. Comindware has already added this request to… more»

What's my experience with pricing, setup cost, and licensing?

Setup cost is comparably low. Price per user and it's good value for money. Licensing is simple, you choose between two options depending on your needs.

If you previously used a different solution, which one did you use and why did you switch?

Previously, we used MS SharePoint and it was taking too much time to design and implement every new process. Comindware Tracker allows nontechnical employees to do most of… more»

What other advice do I have?

It is very intuitive and easy to use. Integration with MS Outlook and SharePoint are done through a wizard. If you need other integration scenarios, it will take more time… more»

Which other solutions did I evaluate?

ProcessMaker and KISSFLOW.
Real User
User at a tech services company with 1,001-5,000 employees
Apr 02 2019

What is most valuable?

The best part is no coding is required. Hence it's extremely easy to understand. Usage with the non-technical team has reduced the need for commercial training of the… more»

How has it helped my organization?

* It has reduced the cost of training people as hardly any coding knowledge is required. * Repeated tasks have been automated easily.

What needs improvement?

A mobile app will be a big plus. Also, more API integration with popular websites will be more helpful.

What's my experience with pricing, setup cost, and licensing?

It is very cost effective. There's no need for training your workforce which will be very helpful in the long run.

If you previously used a different solution, which one did you use and why did you switch?

Comindware Tracker is more easy to use as compared to Zoho. Bug tracking and requirement tracking is more flexible compared to Zoho. Coordinating and processing real-time… more»

What other advice do I have?

I have found it very easy to use. It has automated a lot of repeatable tasks for us.

Which other solutions did I evaluate?

It was suggested by colleagues who have used it earlier. Reviews were very rave, so we decided to opt for it.
Алексей Невгин
Real User
Head of IT department at a government
Nov 23 2017

What is most valuable?

It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it.

How has it helped my organization?

We use Comindware Tracker for web forms automation. Web forms are suggested to our clients and subcontractors, and they submit a wide range of requests via these forms. Comindware Tracker catches all… more»

What needs improvement?

It would be wonderful to have newer version releases more frequently, but it is quite a minor con.

What's my experience with pricing, setup cost, and licensing?

Price per user works for me when they do not count my clients, which fill forms.

If you previously used a different solution, which one did you use and why did you switch?

I used Wufoo. It worked, but time after time, I had a hard time with its user interface and switched to Comindware Tracker after its trial.

Which other solutions did I evaluate?

Wufoo.
Nisha Senarathne
Real User
User
May 21 2019

What is most valuable?

The user interface looks great and it's simple to navigate around. You do not have to be a genius in coding to use it. Customize workflow processes visually and… more»

How has it helped my organization?

In my department, this software is extremely useful. It is great for keeping everybody in the loop. Projects are also released much more quickly and efficiently for… more»

What needs improvement?

This solution lacks API integration with some popular websites. It would be helpful to have more documentation about setup and use. It might be possible to improve… more»

What's my experience with pricing, setup cost, and licensing?

This is a reasonable price. Can manage all within my budget. The licensing is also easy.

If you previously used a different solution, which one did you use and why did you switch?

We didn't have a different solution.

What other advice do I have?

The Outlook Workflow Tool is another one of my favorite tools. This feature really helped me keep a close eye on my workflow.

Which other solutions did I evaluate?

We evaluated a few different solutions, including Wrike.
Consultant
User
Jun 07 2019

What is most valuable?

* You don't need technical skills to develop, maintain, and update workflows. * The user interface looks great and navigation around it is simple. * It is easily accessible through any web browser. * Tracking the status of a workflow is very simple and fast.

How has it helped my organization?

Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution. Its performance has exceeded our expectations. There are multiple functions for easy management of the workflow, as well as for connecting with all types of devices. Together… more»

What needs improvement?

* There is no mobile app. * There are not very many report templates, and if there were more, it would really help. * There are no contextual menus. * Sometimes requires that we refresh the page and restart the order. * Mobile Browser View: The Responsive view needs some improvement.

What other advice do I have?

This solution can be useful for tracking the different stages of projects and the people working on them. Moving along and collaborating with the next person in the chain of events is made easier. It's also useful for tracking different stages of the service process, as well as the technical hands… more»
Ananthi Nachimuthu
Real User
Senior Technical Writer at a software R&D company with 201-500 employees
Apr 24 2019

What is most valuable?

The feature I have found most valuable is the easy synchronization with other tools. It also provides an easy interface. There are multiple features for workflow… more»

How has it helped my organization?

This tool is used across the entire development team for workflow management. With little training, any non-technical member can use it.

What needs improvement?

The user interface can be changed to be responsive. Cost of the product can also be reduced. No other suggestions to incorporate.

What's my experience with pricing, setup cost, and licensing?

This solution has a very lost cost.

If you previously used a different solution, which one did you use and why did you switch?

Prior to this solution, we used Confluence. We switched for more flexibility and features.

What other advice do I have?

Overall, this is an excellent workflow management tool.

Which other solutions did I evaluate?

We did not evaluate other options before settling on this solution.
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Find out what your peers are saying about Comindware, IBM, Intellect and others in Business Process Management. Updated: October 2019.
372,374 professionals have used our research since 2012.

Comindware Tracker Questions

What is Comindware Tracker?

Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.

A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.

Key benefits of Comindware Workflow Software:

  • Quick workflow setup with no IT resource required
  • On-the-fly changes to workflows, forms, and data
  • Easy implementation thanks to the Outlook-style interface
  • Unified Document and Data Management
  • Advanced analytics and reporting for effective Workflow Management
  • Cloud, on-premises and hybrid deployment

The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.


Comindware Tracker customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

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