We performed a comparison between Control-M and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."
"The ability to integrate file transfers has been instrumental in allowing us to accomplish the things we need with Control-M. In our industry, we take a lot of data and either push it down to the stores or retail grocery stores. We take files and push them down to the stores or pull files and information from the stores and bring it back to corporate. So, it's two-way communication with file transfers. One of the bigger things that we do with Control-M is scheduling data moves and moving data from one location to another."
"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."
"We used Control-M's Python Client and cloud data service integrations with AWS and, as a feature, it was very customizable. It gave us a lot of flexibility for customizing whatever data maneuver we wanted to do within a pipeline."
"It gives us the ability to have end-to-end workflows, no matter where they're running."
"The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for."
"The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools."
"Most valuable feature would be the ability to detect and notify when a process has not completed successfully."
"The interface is quite simple and easy to use, even for beginners."
"Pricing is a little on the high side."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"This is a customizable product."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"A lot of the areas of improvement revolve around Automation API because that area is constantly evolving. It is constantly changing, and it is constantly being updated. There are some bugs that are introduced from one version to the next. So, the regression testing doesn't seem to capture some of the bugs that have been fixed in prior versions, and those bugs are then reintroduced in later versions."
"The initial setup was complex, because I wasn't used to it."
"Consider adding a mobile application for remote management."
"Integration with some applications and platforms is complex and requires development. We have done some integration with the application integrator, but it was more like a manual solution. This is an area that can be improved."
"An issue we have run into in our lower environments is that Control-M can log you out frequently."
"They really need to work on improving the web interface, as there are still a lot of bugs... In general, they need to do a lot of work on shoring up their testing and quality assurance. A lot of bugs seem to make it into the product."
"I'm not sure how the solution fits together with our business modernization initiatives, as there are things outside of my area, even though Control-M is the scheduling tool of the company. They may use other things, e.g., Big Data."
"You need to pay for extra features if you need them."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"They need to support the solution better, at this time the company does not have enough support."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"The solution could be more scalable."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"I would like to see Pega BPM improve the user experience."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
Control-M is ranked 4th in Process Automation with 110 reviews while Pega BPM is ranked 2nd in Process Automation with 55 reviews. Control-M is rated 8.8, while Pega BPM is rated 8.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Control-M vs. Pega BPM report.
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