Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale."
"CyberArk has been easy for us to implement and the adoption has been good. We've been able to standardize a bunch of things. We've been able to standardize relatively easily with the use of the platforms and managing the policies."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"The technical support is good."
"Even without any customization, if you install it, configure it, it's ready... It's very powerful. Without any customization, it starts working."
"The company policies feature is really good because in workflows you can check whether the policies are all working."
"This solution has helped to increase employee productivity when it comes to provisioning users in our systems. This solution has been really been effective with our retail workers. It wouldn't be possible to onboard and manage our 40,000 store employees without it. The management of the solution is pretty automated."
"It's a huge toolkit, and you can do a lot of stuff with it. You can extend nearly everything, so if you want to build something that may not have been though of by the vendor. Compared with other distributors who design their products to certain specification, you can put in your own processes, because not all companies function the same. You can write what you want, and the process should be like that."
"With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around."
"The tool is like a big Lego in which you can use the parts that make sense for your organization."
"For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR."
"We no longer keep users who shouldn't exist."
"Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server."
"Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use."
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms."
"There is a bit of a learning curve, but it's a pretty complex solution."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved..."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"They could improve the support. Sometimes, you make a service request and don't get an answer. Then, sometimes, we don't get a response that we want, and it's frustrating."
"The technical support is non-existent. It is not worth talking about."
"The product is quite scalable, except for the database which is not highly available. This is where scalability could be improved."
"I would like to have more extensive out-of-the-box reports."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."
Pricing and Cost Advice
Information Not Available
"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."
"We are paying for premium support, which is expensive. However, we do receive very good, fast support."
"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
"It has helped to reduce customer costs."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
out of 30 in Privileged Access Management
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out of 40 in Identity Management (IM)
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Compared 14% of the time.
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Also Known As
|CyberArk Privileged Access Security, CyberArk Privileged Account Security, SSH Key Manager, Privileged Session Manager, Privileged Threat Analytics, Application Identity Manager, On-Demand Privileges Manager, Endpoint Privilege Manager||Quest One Identity Manager, Dell One Identity Manager|
CyberArk is the trusted expert in privileged account security. Designed from the ground up with a focus on security, CyberArk has developed a powerful, modular technology platform that provides the industry's most comprehensive Privileged Account Security Solution.
One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.
Learn more about CyberArk PAS
Learn more about One Identity Manager
|Rockwell Automation||Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies|
Financial Services Firm25%
Comms Service Provider8%
Computer Software Company32%
Comms Service Provider20%
Financial Services Firm8%
Financial Services Firm40%
Computer Software Company29%
Comms Service Provider20%
Financial Services Firm8%
CyberArk PAS is ranked 1st in Privileged Access Management with 12 reviews while One Identity Manager is ranked 1st in Identity Management (IM) with 31 reviews. CyberArk PAS is rated 9.0, while One Identity Manager is rated 8.0. The top reviewer of CyberArk PAS writes "Provides simplicity and ease of implementation for the right level of security controls". On the other hand, the top reviewer of One Identity Manager writes "Enables us to automate SOX recertification, saving a significant amount of time". CyberArk PAS is most compared with BeyondTrust Endpoint Privilege Management, Thycotic Secret Server, Microsoft Azure Active Directory Premium, Cisco ISE (Identity Services Engine) and ForgeRock, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Cisco ISE (Identity Services Engine), One Identity Active Roles, Oracle Identity Governance and Omada Identity.
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We monitor all Privileged Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.