CyberArk Privileged Access Manager vs One Identity Manager comparison

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CyberArk Logo
11,160 views|6,378 comparisons
92% willing to recommend
One Identity Logo
5,194 views|2,925 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and One Identity Manager based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is an extremely scalable solution.""It enables us to secure accounts and make sure they are compliant.""Automates password management to remove the human chain weakness.""CyberArk has allowed us to get the credentials and passwords out of hard-coded property files.""It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank.""We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application.""This is a complete solution that can detect cyber attacks well.""It is a robust product."

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"There are a lot of valuable features, including connectors, attestations, and workflow.""The portfolio view simplifies this process, eliminating the need to check through Tableau or other tools.""It gives the best user experience, enabling us an overview of all user entitlements.""The most valuable feature of One Identity Manager is its object-oriented architecture.""It has many features which can be combined and configured in a great way, then put together in projects and ways that developers didn't think were possible, which has been great.""The solution does help us efficiently manage lots of authorizations automatically.""The best feature is that it's customizable. For example, we can create any kind of product or custom service within an IT shop and customize it the way our customers need it. For the customers, it's the best. They are happy with it.""It's very flexible. You can customize it to the fullest extent. You can use it for almost every situation for every customer."

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Cons
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs."""This product needs professional consulting services to onboard accounts effectively based user profiles.""Report creation could be improved. The policies could be more customized.""We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process.""Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed.""Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions.""Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use.""The initial setup has room for improvement to be more straightforward."

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"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult.""I would like them to enhance the search functionality to enable faster processing when looking for objects.""The support for DevOps could be improved with quick delivery cycles and multiple delivery streams.""It’s not something you get from the beginning. It’s not like Windows. It is more complicated. You need to know a few things from the back end, however, as you learn it, it becomes easy.""The performance is quite bad, but this is because we have a very old version.""I would like to integrate automated testing with One Identity, and it would be great to have some support from the vendor on here.""They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use.""I would like it to have an easier integration with phones."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "Start with an operations team that is motivated to learn a lot in a short period of time. The longer you wait, the more expensive it will be to get the right level of expertise in this area."
  • "There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
  • "The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
  • "We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
  • "It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."
  • "We are paying for premium support, which is expensive. However, we do receive very good, fast support."
  • "It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
  • "It has helped to reduce customer costs."
  • More One Identity Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:One Identity Manager offers several features that I found advantageous compared to other tools.
    Top Answer:One Identity Manager has a reasonable price point. Given the features and functionality it provides, the cost is justified.
    Top Answer:One area where One Identity Manager could be improved is in database performance. When handling a large number of users, I believe that built-in indexing or other optimizations would be beneficial… more »
    Ranking
    Views
    11,160
    Comparisons
    6,378
    Reviews
    34
    Average Words per Review
    621
    Rating
    8.9
    3rd
    Views
    5,194
    Comparisons
    2,925
    Reviews
    30
    Average Words per Review
    980
    Rating
    8.2
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    Quest One Identity Manager, Dell One Identity Manager
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    One Identity Manager is a value-added and trusted active directory management and user provisioning software solution. One Identity Manager administers and protects an organization’s data and users, minimizes threats, and ensures that compliance regulations are consistently satisfied.

    Users will have access to the data and applications they need when they need them. One Identity can be used on premises, in the cloud, and also with hybrid options. One Identity Manager is able to easily combine strict governance compliance regulations and rigorous security protocols to keep business enterprises secure and functional today and into the future. One Identity Manager is also a robust, scalable identity governance and administration (IGA) solution. The solution is designed to meet the changing needs of a growing dynamic business enterprise, and not be limited or left vulnerable by IT department constricts.

    One Identity consistently provides robust security solutions that facilitate a strong secure enterprise where the users, applications, and critical data are safe and secure. The unified identity security platform provides identity governance and administration (IGA), privileged access management (PAM), active directory management and security (ADMS), and identity and access management (IAM) processes to ensure an aggressive stance on security for today’s dynamic enterprise organizations.

    One Identity is used by more than 11,000 organizations worldwide managing over five hundred million plus identities.

    One Identity Manager Features

    • Self-service options: Organizations save time and are able to get tasks completed easily. Users can request permissions or access and receive predetermined approval based on role assignments.

    • Password management: Organizations can easily reset user passwords based on established organizational protocols. Password policies can be determined according to user roles and assignments.

    • Governance: One Identity Manager offers complete visibility regarding data access, such as who has access, when the access was given, and the reasons why access was given. The solution delivers clear reporting to comply with any regulatory requirements.

    • SAP certified: Users are able to amplify existing SAP security protocols and seamlessly connect accounts under governance. One Identity Manager is a complete identity access solution.

    • Reporting: One Identity Manager delivers reliable reporting regarding user access and privileged access to an organization's network. The reporting can satisfy all government and regulatory compliance standards.

    • Connectors: One Identity Manager’s significant amount of available connectors enable organizations to easily extend identity governance to the cloud and will ensure cloud application time is minimized significantly.

    Reviews from Real Users

    The initial setup process for an employee is straightforward. We set up processes for user accounts and we can add other processes to them. Our goal is to automate all user-permission and user-administration processes with One Identity and we are doing that more and more.” - Marc H., IT Architect at a tech services company

    “The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities.” - Security Consultant at a financial services firm

    Sample Customers
    Rockwell Automation
    Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm38%
    Healthcare Company10%
    Manufacturing Company10%
    Construction Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm14%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    REVIEWERS
    Small Business29%
    Midsize Enterprise6%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise64%
    Buyer's Guide
    Privileged Access Management (PAM)
    March 2024
    Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: March 2024.
    768,578 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 74 reviews. CyberArk Privileged Access Manager is rated 8.8, while One Identity Manager is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and ForgeRock.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.