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Most Helpful Review
Find out what your peers are saying about CyberArk, One Identity, Thycotic and others in Privileged Access Management. Updated: May 2021.
509,820 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution.""Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control.""CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale.""CyberArk has been easy for us to implement and the adoption has been good. We've been able to standardize a bunch of things. We've been able to standardize relatively easily with the use of the platforms and managing the policies.""The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,""The technical support is good.""The most valuable feature is Special Monitoring.""The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."

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"It gives the best user experience, enabling us an overview of all user entitlements.""This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights.""The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors.""The most valuable features include the automated attestations or recertification... The time that people have to focus on their real jobs and not spend it doing recertifications is huge."

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Cons
"The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time.""It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers.""CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms.""There is a bit of a learning curve, but it's a pretty complex solution.""It needs better documentation with more examples for the configuration files and API/REST integration""We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process.""The authentication port is available in CyberArk Alero but not Fortinet products.""Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use."

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"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult.""The performance could use improvement. Sometimes synchronizations take too long.""The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed.""[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."

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Pricing and Cost Advice
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution.""Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well.""The price of this solution is quite reasonable.""The solution is very expensive and requires a license. We pay for an enterprise license.""Pricing is quite high and it could be improved.""They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."

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"From a cost perspective, One Identity has the biggest bang for the buck."

More One Identity Manager Pricing and Cost Advice »

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Questions from the Community
Top Answer: Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too.
Top Answer: The price of this solution is quite reasonable.
Top Answer: Return on investment on over all product solution cost. especially hardware cost. when the licence increase due to jumpbox concept Hardware requirement also increase. secondly customisation duration… more »
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Reviews
11
Average Words per Review
644
Rating
8.2
4th
Views
8,222
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4,069
Reviews
3
Average Words per Review
1,411
Rating
8.7
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Also Known As
CyberArk Privileged Access Security
Quest One Identity Manager, Dell One Identity Manager
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CyberArk
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Overview

CyberArk is the trusted expert in privileged access management and a global leader Identity Security. Designed from the ground up with a focus on security, CyberArk has developed a powerful, modular technology platform that provides the industry's most comprehensive Privileged Account Security Solution.

One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.

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Learn more about CyberArk Privileged Access Manager
Learn more about One Identity Manager
Sample Customers
Rockwell Automation
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Top Industries
REVIEWERS
Financial Services Firm24%
Insurance Company15%
Energy/Utilities Company9%
Comms Service Provider7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider19%
Financial Services Firm9%
Government5%
REVIEWERS
Financial Services Firm40%
Healthcare Company12%
University8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider23%
Financial Services Firm6%
Government6%
Company Size
REVIEWERS
Small Business21%
Midsize Enterprise12%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise11%
Large Enterprise64%
REVIEWERS
Small Business23%
Midsize Enterprise2%
Large Enterprise75%
Find out what your peers are saying about CyberArk, One Identity, Thycotic and others in Privileged Access Management. Updated: May 2021.
509,820 professionals have used our research since 2012.

CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management with 15 reviews while One Identity Manager is ranked 4th in Identity Management (IM) with 3 reviews. CyberArk Privileged Access Manager is rated 8.2, while One Identity Manager is rated 8.6. The top reviewer of CyberArk Privileged Access Manager writes "Provides simplicity and ease of implementation for the right level of security controls". On the other hand, the top reviewer of One Identity Manager writes "Enables us to automate SOX recertification, saving a significant amount of time". CyberArk Privileged Access Manager is most compared with BeyondTrust Endpoint Privilege Management, Thycotic Secret Server, Azure Active Directory, SailPoint IdentityIQ and Cisco ISE (Identity Services Engine), whereas One Identity Manager is most compared with SailPoint IdentityIQ, Cisco ISE (Identity Services Engine), One Identity Active Roles, Microsoft Identity Manager and Omada Identity.

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We monitor all Privileged Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.