We performed a comparison between Datadog and Kaseya VSA based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."I have found the logging and tracing features the most valuable."
"The observability pipelines are the most valuable aspect of the solution."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD."
"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."
"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"I find the greatest feature is being able to search across logs from various microservices."
"Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."
"Kesaya is highly configurable."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"This solution is our RMM tool and we love the deployment features."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"Kaseya VSA's best features are auditing and reporting."
"The patching is very efficient and we can rely on the alerts that we receive."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"I would like the tooling to have better integration in Slack, specifically sending out reminders to the relevant people to take breaks, do a retrospective, and specify with emojis which messages to log."
"I've found that the documentation is lacking in certain regards."
"Datadog could always lower the price!"
"Additional metrics should be included."
"This service could be less costly."
"It lacks consistency in the APIs."
"We would like to see smaller or shorter tutorials and video sessions."
"There is occasional UI slowness and bugs."
"The deployment process could be better."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"The audit and KNM tools could improve."
"The technical support of the solution is an area with shortcomings that needs improvement."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"The product's user interface is an area with certain shortcomings where improvements are required."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"The stability of the solution is good but it can be improved."
Datadog is ranked 1st in Cloud Monitoring Software with 137 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Datadog is rated 8.6, while Kaseya VSA is rated 7.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management.
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