We performed a comparison between Devolutions Remote Desktop Manager and Splashtop Remote Support based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"Setup and installation was simple."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"Being able to store my credentials makes connecting a breeze."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"The tool's most valuable features are pricing and easy management."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The initial setup is simple."
"The solution is very fast."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"The filing system of connections is a little clunky, but is completely functional."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Maybe some clipboard functions could be added along with integration of different software."
"Security roles could be improved, especially by enabling renaming of a role."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"Splashtop Remote Support needs to improve customization."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The integration features could be better."
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Devolutions Remote Desktop Manager is ranked 24th in Remote Access while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Splashtop Remote Support is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, VNC Connect and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and ConnectWise ScreenConnect.
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