OpenText Documentum vs Oracle WebCenter comparison

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OpenText Logo
4,307 views|3,163 comparisons
83% willing to recommend
Oracle Logo
1,076 views|857 comparisons
70% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Documentum and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc.""The most valuable feature is that the documents are kept secure.""It has reduced the amount of paper documents; reducing time and errors in the process.""We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.""The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues.""The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""OpenText Documentum's composition is good. It is convenient and straight out of the box.""We like Documentum for its capacity and reliability."

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"You can move workloads in between sub-servers so that you don't overload a portion of the server.""The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet.""A great solution for storing and searching large volumes of documents with easy access.""Oracle integrates well with other products to cover Big Data.""It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage.""WebCenter's interface is very user-friendly.""Integration within the solution is very good."

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Cons
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.""I would like to see performance improvements, especially regarding slow response times.""The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing.""OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations.""It should provide more tools to help clients upgrade solutions based on Webtop.""The vertical application could be improved.""It's difficult to manage and customize Documentum.""OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

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"I would like them to add more Web 2.0 features.""The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product.""There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market.""The speed of the backup should be enhanced.""Does not seem to be totally compatible with Windows 10 as of our current version.""Its functions need more stability.""This solution needs to support translation into the Arabic language.""WebCenter requires a lot of design effort to upload content to our regular system."

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Pricing and Cost Advice
  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."
  • More Oracle WebCenter Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Top Answer:WebCenter's interface is very user-friendly.
    Top Answer:WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
    Ranking
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Views
    1,076
    Comparisons
    857
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    WebCenter, FatWire
    Learn More
    Overview
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Sample Customers
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Marketing Services Firm11%
    Transportation Company11%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University9%
    Financial Services Firm9%
    Government7%
    Company Size
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise62%
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while Oracle WebCenter is ranked 15th in Enterprise Content Management with 12 reviews. OpenText Documentum is rated 7.8, while Oracle WebCenter is rated 7.0. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Microsoft .NET Framework.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.