Dropbox vs OpenText Extended ECM comparison

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Dropbox Logo
1,583 views|1,032 comparisons
90% willing to recommend
OpenText Logo
4,062 views|3,113 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Dropbox and OpenText Extended ECM based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files.""Offers great flexibility.""Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.""The initial setup is simple and straightforward.""Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox.""The initial setup was very easy.""Reliability is the most valuable feature.""I can use the cloud version for storage and easy retrieval."

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"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM.""The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document.""OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information.""An SAP user can store documents directly into OpenText without a connector.""It's a very good solution.""Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it.""The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc.""Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

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Cons
"The product must be more user-friendly.""Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering.""Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.""They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.""I would like to see more storage included and more lessons on how to optimize it.""The product could always offer more storage.""The solution could provide more capacity for free.""They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."

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"The solution needs to improve the user interface.""The architecture needs improvement, as it's complex.""The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge.""The initial setup can get really complicated, and it takes time.""A dashboard with information would be nice to see.""User interface needs improvement (at least in the version we are using, desktop client).""When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product.""The tool's documentation is not proper and has missing information like steps."

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Pricing and Cost Advice
  • "Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable."
  • "Given the price and limitations, there are more competitive options available."
  • "A bigger discount for existing users would be appreciated."
  • "I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient."
  • "Its price is quite cheap. It is quite competitive. You just need to pay for the license. There are no additional costs."
  • "You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing."
  • "It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis."
  • "I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."
  • More Dropbox Pricing and Cost Advice →

  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
  • More OpenText Extended ECM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox.
    Top Answer:I am using the free version of Dropbox. Users need to pay to increase the solution's capacity.
    Top Answer:In terms of the limitations, I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it. The aforementioned area can be… more »
    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Ranking
    4th
    out of 48 in Cloud Storage
    Views
    1,583
    Comparisons
    1,032
    Reviews
    21
    Average Words per Review
    345
    Rating
    8.4
    Views
    4,062
    Comparisons
    3,113
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Comparisons
    Also Known As
    OpenText Content Suite Platform
    Learn More
    Overview

    Dropbox provides cloud-based file syncing, sharing, and storage. It specializes in helping large-scale businesses stay organized and productive while protecting the integrity of sensitive information with enterprise-level security. Dropbox is a valuable solution for businesses looking to simplify communication, safeguard information, and improve collaboration. Dropbox's platform provides a user-friendly, real-time sharing and storage solution for large businesses.

    The company's enterprise-level service plan includes 256-bit AES and SSL encryption, an optional two-step verification process, and optional mobile passcodes, which provide tight security to protect sensitive information. Dropbox uniquely offers a remote wipe feature, which allows businesses to keep data safe when an employee leaves the company or a computer is lost.

    Dropbox stands out from the competition by offering businesses expanded storage, unlimited file recovery and versioning, and control over sharing permissions. Additionally, Dropbox provides businesses with team management solutions, including device and location tracking, login tracking, detailed user management options for administrators, and centralized billing. 

    Collaboration between team members is further simplified with the addition of various Dropbox apps that allow advanced functionality such as document editing, CRM, and e-signatures. Dropbox has become one of the most popular business tools, entrusted by 97 percent of all Fortune 500 companies.


    Before implementing Dropbox, global apparel merchandiser BCBGMAXAZRIA was struggling to structure communication and increase company-wide efficiency, which resulted in the need for increased staff hours and expenses. Since choosing Dropbox as its cloud-based sharing and storage solution, BCBGMAXAZRIA has been able to restructure its file sharing and collaboration streams in every department. As a result, BCBGMAXAZRIA is able to boost efficiency, reduce expenses, and protect its information throughout all 550 locations.

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Sample Customers
    Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Comms Service Provider13%
    Financial Services Firm11%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization49%
    Computer Software Company6%
    University4%
    Government4%
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise22%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise55%
    Large Enterprise27%
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    Buyer's Guide
    Cloud Storage
    April 2024
    Find out what your peers are saying about NetApp, Nasuni, Google and others in Cloud Storage. Updated: April 2024.
    768,886 professionals have used our research since 2012.

    Dropbox is ranked 4th in Cloud Storage with 83 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Dropbox is rated 8.2, while OpenText Extended ECM is rated 7.8. The top reviewer of Dropbox writes "Seamless file synchronization across devices with user-friendly deployment". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Dropbox is most compared with Microsoft OneDrive, SharePoint, Citrix ShareFile, Google Workspace and Office 365, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.

    We monitor all Cloud Storage reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.