We performed a comparison between Elastic Observability and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"It's easy to deploy, and it's very flexible."
"The solution has been stable in our usage."
"It has always been a stable solution."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"Good design and easy to use once implemented."
"The product has connectors to many services."
"The price is very less expensive compared to the other solutions."
"The authentication links into our standard Active Directory authentication, which is very good."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"Its initial setup process is fast and easy."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"It helps the entire organization become digitally enabled."
"It improves the status of my infrastructure, from networking devices to real-time machines."
"The network visualization helps us to drill down deeper."
"The tool is integrated with our email for the alerts."
"The price is the only issue in the solution. It can be made better and cheaper."
"There could be more low-code features included in the product."
"The cost must be made more transparent."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"There's a steep learning curve if you've never used this solution before."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"
"In the next release, PRTG Network Monitor should add a backup solution."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful."
"I would like a more straightforward ability to create dashboards and maps. The network maps should be a bit more flexibility in the GUI to do what we need to do."
"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. Elastic Observability is rated 7.8, while PRTG Network Monitor is rated 8.2. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and ServiceNow IT Operations Management, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Huawei eSight. See our Elastic Observability vs. PRTG Network Monitor report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.