We performed a comparison between ForgeRock and IBM Tivoli Access Manager [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM).
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"I appreciate all the support we receive from Omada."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The customer success and support teams have been crucial."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"I like the intelligent authentication feature."
"Easy to customize and adaptable to any environment."
"The product is easy to set up."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We create and define the permissions and configurations for the users."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The Verify feature: A push method which customers are going for."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The integration effort with the end application is quite straightforward and easy."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"SAML 2.0."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The Omada support response time has room for improvement."
"The security permission inside Omada needs improvement. It's tricky to set up."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"Functionality and usability could be improved."
"Omada Identity has a steep learning curve."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"It is not possible to customize reports on Omada Identity."
"They should improve the solution by include reporting."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The identity management model needs a bit of improvement."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The product's support services in the French language are not free."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The self-service portal needs improvement."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"Multi-factor authentication with social integration needs to improve."
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Earn 20 points
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while IBM Tivoli Access Manager [EOL] doesn't meet the minimum requirements to be ranked in Identity Management (IM). ForgeRock is rated 8.0, while IBM Tivoli Access Manager [EOL] is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of IBM Tivoli Access Manager [EOL] writes "Reverse proxy means applications need only minimal changes to support SSO with ISAM". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas IBM Tivoli Access Manager [EOL] is most compared with .
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