We performed a comparison between ForgeRock and Microsoft Entra ID Protection based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciate all the support we receive from Omada."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The administrative features and SoD are valuable."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"Easy to navigate, handle and manage the applications."
"I like the intelligent authentication feature."
"We create and define the permissions and configurations for the users."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The primary and most valuable aspect of Azure AD identity is its ability to function seamlessly on both on-premise and cloud infrastructure, eliminating the need for extensive updates. However, this dual solution can pose vulnerabilities that require substantial support and security measures in the on-premise environment. Despite the challenges, it is currently not feasible to completely abandon AD, especially for companies in the sales and energy sectors. The integration with Microsoft Defender is crucial for enhancing security, making identity and security the primary focus and purpose of Azure AD."
"The solution helps us with authentication."
"The tool is simple and you can find a lot of tutorials, and videos on YouTube that can help you."
"I use conditional access most of the time."
"The reverse proxy feature provides additional security that is not available in other solutions."
"Omada Identity has a steep learning curve."
"If I had to name one thing, it would be the user interface (UI)."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Functionality and usability could be improved."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The product's support services in the French language are not free."
"Automatic Deployment needs improvement. it could be made easier."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution's documentation is not very good, and they do not give more details."
"Identity labeling and sensitivity needs improvement."
"Azure AD could improve by enhancing the availability of specialized courses for security, such as NETSCOUT security or other relevant certifications. It would be beneficial to have specific courses for security, to provide in-depth knowledge and skills related to Azure AD. While there are micro-learning resources available for various concepts, many people in the IT industry may not have the time to go through all the courses to properly configure and utilize Azure Active Directory. Simplifying the implementation process and making it easier for individuals to join a company with Azure AD could also be considered areas for improvement."
"The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability."
"Integrating some notifications, not necessarily all, but at least for important events or alerts, would be beneficial as it would function as a team solution or something similar."
"The solution's sync should be faster since it can take about 30 minutes to two hours to complete a simple sync. The tool needs to sync instantly. It also needs to improve scalability, support, and stability."
More Microsoft Entra ID Protection Pricing and Cost Advice →
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Microsoft Entra ID Protection is ranked 13th in Identity Management (IM) with 5 reviews. ForgeRock is rated 8.0, while Microsoft Entra ID Protection is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Microsoft Entra ID Protection writes "Enables smooth user sign-on experience, seamlessly deployment, and scales well". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Microsoft Entra ID Protection is most compared with Microsoft Defender for Identity, CrowdStrike Identity Protection, BloodHound Enterprise, Microsoft Entra Permissions Management and Microsoft Sentinel. See our ForgeRock vs. Microsoft Entra ID Protection report.
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