We performed a comparison between ForgeRock and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The key benefit of Omada Identity is maintaining complete control."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The support is good and prompt."
"I like the intelligent authentication feature."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"I like the way it is handling authentication and authorization."
"Easy to navigate, handle and manage the applications."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"Simplicity is the most valuable part of OneLogin."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"The solution's ability to save and manage of all my passwords is great."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The solution allows the user to search logs based on a specific time."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"OneLogin is efficient."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Functionality and usability could be improved."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"If I had to name one thing, it would be the user interface (UI)."
"They should improve the solution by include reporting."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution's deployment should be made easier."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"We would like this solution to be developed for use with mobile applications."
"The solution could improve by adding more advertising and marketing."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"More off-hour support."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while OneLogin by One Identity is ranked 11th in Identity Management (IM) with 16 reviews. ForgeRock is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager. See our ForgeRock vs. OneLogin by One Identity report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
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