OpenText Operations Bridge vs SCOM comparison

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1,117 views|514 comparisons
91% willing to recommend
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Read 77 SCOM reviews
1,404 views|856 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Operations Bridge and SCOM based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Operations Bridge vs. SCOM Report (Updated: May 2024).
769,789 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a very good product overall.""The preloaded rules and ways to monitor your systems are a must.""I've found the solution to be very scalable.""The event correlation is the most valuable aspect of the solution.""It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure.""The most valuable features of the solution are its grouping scripts and event focus.""It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks.""It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."

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"It is a user-friendly product that requires almost no maintenance.""The solution primarily drives system information, and I believe it works fine.""The most valuable feature is the monitoring of Windows and Linux servers.""This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.""We have found the scalability capabilities to be okay.""This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution.""It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not.""I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."

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Cons
"The solution is overall "heavy", requiring multiple servers, even without HA.""Implementation could be improved.""The pricing could be improved.""pology-based event correlation does not work well with NNM events.""I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers.""The pricing is a bit expensive for smaller companies.""Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling.""Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."

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"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult.""There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches.""In a future release, they should add email notification alerts.""The interface is a little bit cumbersome and certain actions could be simplified.""I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.""Non Windows monitoring is fairly weak. Network device monitoring is not reliable.""In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.""On-prem network monitoring is something that could be improved drastically."

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Pricing and Cost Advice
  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

  • "The pricing and licensing are fair."
  • "Our licensing fees are approximately $30 per user, per month."
  • "If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • More SCOM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Top Answer:The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises.
    Top Answer:It is the cheapest product available in the market. I rate the pricing a one out of ten.
    Top Answer:In terms of improvement, direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial.
    Ranking
    8th
    out of 20 in Event Monitoring
    Views
    1,117
    Comparisons
    514
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    3rd
    out of 20 in Event Monitoring
    Views
    1,404
    Comparisons
    856
    Reviews
    11
    Average Words per Review
    426
    Rating
    8.2
    Comparisons
    Also Known As
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview
    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Sample Customers
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Dialog Telekom
    Top Industries
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company20%
    Financial Services Firm19%
    Computer Software Company10%
    Government9%
    REVIEWERS
    Financial Services Firm21%
    Retailer13%
    Government10%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business19%
    Midsize Enterprise23%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    OpenText Operations Bridge vs. SCOM
    May 2024
    Find out what your peers are saying about OpenText Operations Bridge vs. SCOM and other solutions. Updated: May 2024.
    769,789 professionals have used our research since 2012.

    OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OpenText Operations Bridge is rated 7.8, while SCOM is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Operations Bridge is most compared with OpsRamp, Splunk Enterprise Security, BMC Helix Monitor, IDERA SQL Diagnostic Manager for SQL Server and PagerDuty Operations Cloud, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and New Relic. See our OpenText Operations Bridge vs. SCOM report.

    See our list of best Event Monitoring vendors.

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.