Compare IBM BPM vs. Sales Creatio

IBM BPM is ranked 2nd in Business Process Management with 35 reviews while Sales Creatio is ranked 5th in CRM with 2 reviews. IBM BPM is rated 8.0, while Sales Creatio is rated 9.0. The top reviewer of IBM BPM writes "The most valuable feature is the Analytics, but more emphasis is needed on process improvement". On the other hand, the top reviewer of Sales Creatio writes "Helps me gather my data faster". IBM BPM is most compared with Camunda BPM, ARIS BPM and Pega BPM, whereas Sales Creatio is most compared with Camunda BPM, Salesforce Sales Cloud and Microsoft Dynamics CRM.
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IBM BPM Logo
13,299 views|8,881 comparisons
Sales Creatio Logo
878 views|620 comparisons
Most Helpful Review
Find out what your peers are saying about camunda, IBM, Software AG and others in Business Process Management. Updated: November 2019.
384,324 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters.This solution is very stable.It excels at analytics. It provides visibility across all activities of a company's processes and performance.It helps improve your process through continual measurement.It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable.It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation.Provides the power to understand and automate processes.Our customers use the solution as a workflow platform to manage their processes.

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It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services.

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Cons
We care about technology and support because support is very important and a BPM is not easy to implement.I would like to see a lot more case studies.The user experience, while it has improved, should continue to improve.The business would like to use the product with a lot less IT and equipment involvement.Better integration with other products in the automation suite.Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction.I would like it more documentation during the design phase.We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes.

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To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that.There is still some room for improvement in the overall look and feel of the software.

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Pricing and Cost Advice
It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly.The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from.It has a low cost to implement. You'll get your money back in the same year that you complete the project.Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit.We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM.It gives us a good return on investment.​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did.

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384,324 professionals have used our research since 2012.
Ranking
Views
13,299
Comparisons
8,881
Reviews
35
Average Words per Review
588
Avg. Rating
7.9
5th
out of 59 in CRM
Views
878
Comparisons
620
Reviews
2
Average Words per Review
380
Avg. Rating
9.0
Top Comparisons
Compared 25% of the time.
Compared 9% of the time.
Compared 8% of the time.
Compared 46% of the time.
Also Known As
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
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IBM
Creatio
Overview
IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

Offer
Learn more about IBM BPM
Learn more about Sales Creatio
Sample Customers
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito SantoABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino
Top Industries
REVIEWERS
Financial Services Firm62%
Insurance Company29%
Non Tech Company5%
Healthcare Company5%
VISITORS READING REVIEWS
Software R&D Company23%
Financial Services Firm18%
Comms Service Provider15%
Insurance Company6%
No Data Available
Find out what your peers are saying about camunda, IBM, Software AG and others in Business Process Management. Updated: November 2019.
384,324 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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