We performed a comparison between HCL Connections and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The most valuable feature is the Activity flow that is used to catch new activities."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"TeamViewer has a good interface."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"The product is easy to install."
"The most valuable feature of TeamViewer is its ease of use."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"I have been satisfied with TeamViewer overall."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"This solution could be improved by offering more flexibility in terms of usage."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"The solution could have better scalability."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
HCL Connections is ranked 6th in Corporate Portals (Enterprise Information Portals) with 55 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. HCL Connections is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of HCL Connections writes "Provides potent document sharing with good integration with the Microsoft desktop and smartphones". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". HCL Connections is most compared with Skype for Business, SharePoint, Microsoft Teams, Yammer and Microsoft Office SharePoint Server, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
